Come and join our Housekeeping Heros
We are one of regional NSW’s premier boutique hotels, with a tremendously well known brand. We are renowned for exceptional levels of engagement with our guests and close attention to detail. One of the most important features of our operation is the work of our dedicated team of Housekeeping Heros. We are blessed to have a Housekeeping Team who are experts in their field and take enormous pride in their work. The results of this pride are clearly reflected in the comments that we receive from our guests.
To bolster our Team, we are currently seeking motivated individuals who have a passion for cleaning. Some of the most amazing people in our team, are people who have come to us with no experience in hotel housekeeping. So we've proven that if you have a little bit of experience in cleaning, a lot of positive energy and a great work ethic, we can turn you into a Housekeeping Hero.
This casual role has a variety of aspects, the most important of which are described below:
- Efficiently clean and prepare all aspects of the guest rooms including vacuuming, bed making, bathroom cleaning and rubbish removal
- Clean the common areas of the hotel to maintain our high presentation standards
- Warmly greet and interact with all guests whilst working throughout the hotel, politely accept their praise and assist with any special requests they may have
- Perform other reasonable duties that your team leader might ask of you
So who are we looking for? We’re very focussed on delivering amazing, memorable experiences for our guests. So the candidate that is successful in obtaining this role, will have the following skills and attributes:
- A natural enthusiasm for high presentation standards
- Experience in simply keeping things clean
- A natural enthusiasm for paying attention to detail
- Excited to work as part of our team, support teammates, make progress and rejoice in the achievements of the team
- A natural enthusiasm for being well organised, so that you can enjoy ticking off check lists and schedules. Basically enjoy saying things like done, finished, ready to go
- A natural excitement and ability to provide outstanding guest service when interacting with guests throughout the hotel
- Ability to apply existing Standard Operating Procedures (SOPs) and contribute to refining and improving the SOPs
This is a casual position and will require your availability to work through a rotating roster that includes weekends and potentially public holidays. Our rostering practices are highly considerate of commitments outside work, particularly family and we compose our rosters accordingly. Shifts typically start at 9am and are finished at 1.30pm or earlier.