AddressMantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds.
Purpose
As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.
Primary Responsibilities
- You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
- Foster team motivation and growth by providing guidance and training to enhance their skills
- Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
- Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
- Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance
Skills and Experience
- A sharp eye for detail and previous leadership experience in Housekeeping
- Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
- The ability to think on your feet to keep things running smoothly throughout the day
- A high standard of personal grooming and a polished appearance
- Willingness to not only lead the team but to also work alongside them to ensure their success
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacific
