Housing & Homelessness Support - Practice Lead

Housing & Homelessness Support (HHS)

Practice Lead

Full Time

• Fantastic opportunity to join a growing not for profit committed to social justice.  
• Competitive pay rate: $48.00-$50.40 per hour
• ​Access to NFP Salary Packaging
• Full Time (38 hours p/week)
• Outreach Pool cars available
• Wintringham promotes ongoing training and professional excellence.
• Based in Bellerive TAS- free parking

Who are we?

Wintringham is a not-for-profit organisation providing an extensive range of aged care, housing, and related support services to people aged over 50 years old, who have been homeless or at risk of homelessness.  We employ over 1000 staff and operate from multiple offices across Melbourne and regional Victoria and Tasmania.

Your new role

This is an exciting opportunity for a professional experienced with Intensive Case management eager to demonstrate their exceptional leadership skills within our HHS Team. In addition to managing a small caseload of HHS clients with complex needs, this role will provide leadership, practice guidance, and support to a team of HHS Case Workers.  As a point of escalation, you will manage issues and incidents on-site and ensure effective communication with key stakeholders and the Site Coordinator. This role will work collaboratively with clients to develop individualized case plans through identifying their strengths, as well as their support needs.

Your responsibilities and duties will also include:

• Work closely with the HHS Co-Ordinator to provide staff supervision to staff managing client a caseload requiring low to medium intensity outreach-based support.
• Actively participate in team meetings, supervision, reflective practice, annual performances appraisals and practice development across the portfolio.
• Work closely with the Senior Tenancy Worker
• Work collaboratively with residents to create a meaningful life, assisting them to develop self-management skills across mental and physical wellbeing, personal safety, and crisis management and harm minimisation.
• Work with residents by linking and referring them into clinical services as well as social and recreational activities.
• Utilise your knowledge of harm reduction and brief intervention, trauma informed practice, conflict resolution, MARAM and Housing First principals to manage a case load of clients.
• Ensure residents obtain access to Commonwealth Home Support Program (CHSP), Home Care Packages and NDIS services by providing referrals and case management services.
• Responding to resident feedback and complaints in line with Wintringham policy and procedures.
• Utilising relationships within sectors to assist access into other services and systems.

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the     following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• MUST have a tertiary qualification in Social Work, Welfare, Community Services, or equivalent
• Experience in a senior practitioner role with specific training and/or experience in: Housing, Mental Health and Family Violence or Homelessness services.
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• Working knowledge of social housing and tenancy related matters.
• Knowledge of, or the ability to acquire regarding the Residential Tenancy Act, 1997 TAS
• Proven commitment to excellence, accountability, and innovation in best industry practice in service delivery in the fields of homelessness and social housing support.
• Well-developed communications skills and the ability to with engage people from diverse backgrounds.
• CPR and basic First Aid Certificate.

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed here

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Lisa Roberts (Housing & Homelessness Support Manager- Tasmania) and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.

Applications close on Wednesday 31st of January 2024 at 5pm

Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment, and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services.  We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger,and contributes to helping us end homelessness for older people.