Human Resources Co-ordinator

POSITION DESCRIPTIONPosition Title: Human Resources CoordinatorLocation / Department: Swansea and ScottsdaleImmediate Manager: Human Resources ManagerManager One Removed: Chief Executive OfficerThe OrganisationMay Shaw Health Centre Inc. (MSHC) is an incorporated not for profit organisation. May Shaw Health Centre incorporates May Shaw Swansea, and May Shaw Aminya, Scottsdale.Our Swansea site incorporates a 50 bed Residential Aged Care Facility, 18 independent living units, an Urgent Care Centre, 3 sub-acute beds and a variety of Home Care packages and services. Our Scottsdale site incorporates a 61 bed Residential Aged Care Facility and a variety of Home Care packages and services.Our Vision is to support our communities to celebrate life in every stage. We aim to do this by working with our rural communities to provide responsive and innovative health and aged care services to enable our communities to remain in their local area.Position PurposeThe purpose of this role is to assist, develop and coordinate the delivery of the MHSC's Human Resources “Program of Work”.Operating ContextThe employee is required to set and mutually agree priorities and monitor work flow in the areas of responsibility, has the authority to exercise a degree of autonomy within the key responsibilities and duties.Any issues falling outside these areas are to be referred to the employee's manager.AutonomyThis position is directly responsible to their immediate manager for all aspects of service delivery for duties under their control.Role Accountabilities1. Works in conjunction with the MSHC Leadership Team to achieve business outcomes aligned to the defined strategic objectives, vision and value2. Influences and supports business stakeholders at senior levels of MSHC to improve business performance through the effective utilisation of the organisation's Human Resources in liaison with the Human Resources Manager.3. Act as a point of reference providing expert advice on human resource matters, as well as implementing significant operational processes and procedures in consultation with relevant parties.4. Builds an understanding, and takes ownership of, the organisation's vision, values, strategies and objectives in developing and supporting the desired culture.5. Works proactively at a tactical level and partners with business stakeholders to define and implement business plans, respond and resolve problems and develop innovative initiatives.6. Identify and contribute to the resolution of organisational strategic and tactical HR needs by applying a commercial mindset to business issues, business planning, policy, continuous improvement and management reporting.7. Advise, consult, engage and support all levels of management in building internal organisational capability.8. Implement and facilitate change and sustain improvement in line with business strategic objectives.9. Develop and maintain strong relationships with all levels of management and employees to enable effective communication and engagement to achieve and sustain MSHC's desired culture.10. Provide guidance and advice to the MSHC Leadership / Management team in the attraction, recruitment, performance management, retention and exiting of employees.11. Develop and maintain internal and external stakeholder relationships essential to our business.12. Conducts and manages all aspects of the employee lifecycle for the MSHC employee cohort.13. Coordinates the work, health and safety obligations and activities to ensure that MSHC provides a safe workplace for its employees.14. Conducts and manages complex investigations following procedural fairness and transparency where liaison and relationship building with the union and operations is imperative.15. Drives best practice solutions as appropriate and displays appropriate discretion when escalating complex unresolved matters.16. Implement and apply HR policies, processes, procedures and standards, enabling a performance orientated and legislatively compliant business operation.17. Implement, review, measure and update key teams on progress towards the HR program of work through consistent participation in business meetings, planning and development events.18. Support a positive employee relations environment through accountability for providing advice on awards, agreements and employment standards, and by contributing to enterprise agreement negotiations and labour / training management partnerships in conjunction with the business.19. Manage required projects, including planning, coordination, implementation, delivery and administration within required timeframes20. Coordinate and administer HR reporting requirements.Generic Accountabilities – All EmployeesTo provide clients with high quality support that addresses individual needs and enhanced independence, abilities, community participation and/or quality of life all employees are expected to:1. To demonstrate consideration, understanding and respect for clients and their families at all times in all interactions.2. Ensure personal and team contribution support overall team effectiveness by demonstrating a high level of commitment and efficient follow through of any tasks until completion or as otherwise agreed with the Manager.3. Monitor and report performance against KPIs and take corrective action as required.4. Consult and collaborate with colleagues, managers and subject matters experts (internally and externally) to ensure the best possible outcomes for MSHC.5. Provide a safe working environment within your area of responsibility, actively participating in and supporting a ‘safety first' business culture.6. Ensure compliance with Statutory and Regulatory requirements, and MSHC policies, processes and procedures.7. Emulate and encourage others to adhere to, MSHC's values in all work related activities.Role DimensionsThis position manages: NilExpenditure Authority: As per policyExpense Budget: NilRevenue Budget: NilAssets under control: NilKey Performance Indicators

• To be agreed with the Human Resources Manager.

RelationshipsInternal / ExternalHuman Resources Manager Training ProvidersMSHC Executive and Leadership Teams Recruitment Service ProvidersRostering Workplace Standards TasmaniaQuality Assurance and Continuous Improvement Legal EntitiesCorporate Services Industrial relations entitiesPayroll Industry providersSelection CriteriaEssential Qualifications and Experience • Successful completion of senior secondary education.Level of Expertise * • Demonstrated ability to deliver results – drives and delivers performance against a set of goals.

• • Well-developed written and verbal communication skills.
• • Well-developed organisational and time management skills and the ability to proactively identify and meet expectations in a timely manner.
• • Demonstrated ability to self-motivate.
• • Demonstrated ability to undertake research, assess findings, draw conclusions and report.

Behaviours

• Emulating Values – demonstrates, through behaviour, an alignment to and an understanding of MSHC's values and the criticality of those values to MSHC's ongoing success.

• Analytical Thinking and Data Analysis – can make decisions based on fact-based analysis.

• Adapting to Change – willingly participates in and support the change process.

• Delivering Results – efficient follow through of any tasks to completion or as otherwise determined by the direct supervisor or designated employee.

• Exercising initiative and/or judgement - appreciation of the necessity to exercise initiative and/or judgement within clearly established procedures and/or guidelines to find positive solutions in response to identified needs.

• Confidentiality – applies the highest level of confidentiality, understanding that confidentiality is an imperative for clients, their families, fellow employees and MSHC.

• Attention to detail - focus on ensuring accurate preparation of all material in a timely manner.

• Highly enthusiastic individual - work towards long term goals, whilst effectively managing daily tasks.

• Able to show initiative and work independently as part of a small team environment.

• Work respectfully and flexibly with cultural differences across the organisation.

• Able to develop strong, professional relationships with all internal/external stakeholders.

Other Requirements

• State-wide travel as required to meet business needs

• Provision of a satisfactory National Police Check

• Provision of a Working with Children Check and vulnerable people registration

• Provision of a satisfactory pre–employment medical report

• Current First Aid Certificate

• Current Flu Vaccination or preparedness to attain such

• CPR qualifications or preparedness to attain such

MSHC ValuesAll of MSHC's “ways of working” flow from the following values which guide future choices and our behaviours:

• Collaboration: We communicate honestly with each other, communities and other organisations.
• Equality: We are a welcoming and inclusive organisation that celebrates diversity.
• Respect: We earn respect and trust treating people with dignity.
• Leadership: Leaders in the provision of quality services

Version ControlVersion Effective from Comments001 January 2021 Final Version