The Dyson Group, a family owned and operated bus company, has been in business since 1952. Our reputation for high standards of safety and reliability are key factors which have contributed to our success and longevity as a coach and bus company in Melbourne and Victoria.
As a valued member of our team, you'll be responsible for providing exceptional service with a combination of route service work and charter work while fulfilling the following duties and responsibilities:
- Safely operate buses, coaches, minibuses, and company cars in accordance with company policies and regulatory requirements.
- Provide outstanding customer service by being polite, respectful, and helpful to passengers.
- Conduct pre-trip inspections and ensure vehicles are maintained to the highest standards.
- Assist passengers with loading and unloading luggage and equipment, and provide clear instructions throughout the journey.
- Communicate effectively with passengers and operations team to manage on-the-day challenges proactively.
- Maintain accurate administrative records and submit required paperwork on time.
- Adhere to safety policies and procedures at all times.
- Manage work hours to comply with fatigue regulations.
- Identify and report hazards, incidents, injuries, and vehicle defects.
To be considered for this opportunity, you must:
- Current Drivers Certificate (DC)
- Relevant Heavy Vehicle License (Heavy Rigid or higher)
- Working with Children Check (VIC)
- Experience in customer-facing roles
- Strong verbal communication skills
- Critical thinking and spatial awareness
- Availability for full-time hours, including evenings, weekends, and overnight shifts
- Flexibility to operate extra charters as needed
Apply now to embark on an exciting journey with us and be part of a team committed to delivering exceptional service to our passengers!