Administration Officer - Dermatology

Job Description:
Position Title: Administration Officer – Dermatology
Employment Type: Permanent, Part Time
Hours per week: 16 hours
Position Grade: Administration Officer Level 3 (Year 1 to 2)
Salary: $62,525.58 to $64,583.50 (pro rata) base per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019
Department Name: Dermatology, Darlinghurst Campus
About us:
St Vincent’s Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.
Benefits of working at St Vincent’s include:
Generous salary packaging and Fitness Passport for eligible staff
Opportunity to access a large range of clinical and non-clinical education programs
Supported post graduate opportunities within applicable fields
Career development opportunities across the St Vincent’s Health Australia Network
Employee Assistance Program
Work/Life balance
About the role:
We have a rewarding opportunity for a dedicated individual to join our team as a Dermatology Administration Officer. As a key member, you will play a crucial role in supporting our dermatology department and ensuring the provision of quality care to our patients.
Key Responsibilities:
Respond to phone and email enquiries from patients and stakeholders professionally and efficiently.
Manage appointments for dermatology outpatient clinics, ensuring a smooth and organized schedule.
Register dermatology patients accurately in St. Vincent's Hospital Sydney (SVHS) Clinical Information and Patient Administration Systems (CIAPAS).
Complete all necessary administration processes for dermatology patients with attention to detail.
File clinical and other documentation as required, maintaining organized and accessible records.
Order department supplies, including stationary and clinical equipment, to support smooth operations.
Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_030). Appointment and ongoing employment will be subject to continued compliance with this policy directive.
About you:
We seek a Dermatology Administration Officer with strong interpersonal and communication skills, delivering a positive patient experience. You must excel in multitasking, prioritize tasks efficiently, and maintain attention to detail in a busy environment. Computer literacy, adaptability, and a commitment to patient-centered care are essential. Upholding St. Vincent's Health Australia's values, you contribute to an innovative and compliant healthcare setting.
Application Instructions:
To have you application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the ‘Selection Criteria’ as below. Internal applicants i.e. current employees of St Vincent’s Hospital or an entity of SVHA are required to apply via their Workday account.
Selection Criteria
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia.
2. High level of oral and written communication skills.
3. A commitment to attention and detail.
4. Demonstrated ability to work individually and as part of a team in a busy work environment, whilst maintaining a high level of customer focus.
5. Excellent computer literacy with previous data entry experience and the Microsoft Office suite applications.
6. Demonstrated multitasking skills and ability to prioritise tasks in a demanding environment.
7. Ability to interview, support and liaise with patients presenting with a wide range of medical and surgical conditions.
Applications close on: 12 March 2024
Position Description and Critical Job Demands Checklist: Review the following documents:
Contact Details: Prof. Kurosh Parsi, Head, Department of Dermatology, St. Vincent’s Hospital, Sydney, Kurosh.Parsi@svha.org.au
Alternate Contact: Prof. Kurosh Parsi, Head, Department of Dermatology, St. Vincent’s Hospital, Sydney, kparsi@sydneyskinandvein.com.au
Closing Date: 12 March 2024 11:59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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