Iba National Retail Operations Excellence Lead

Company description:

Metcash is Australia's leading wholesale distribution and marketing company with sales of over $14 billion.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

Our purpose is to Champion Successful Independents!

Job description:

Exciting opportunity awaits for an individual seeking to make a significant impact in a critical position as the National RetailExcellence Lead for Independent Brands Australia (IBA). This role involves spearheading Retail Excellence, collaborating with renowned brands like Cellarbrations, The Bottle-O, Porters, and IGA Liquor.

As a key player, you will engage with internal & external stakeholders, driving the development and execution of shopper-centric retail strategies. Your focus on operational excellence will ensure the delivery of key retail initiatives, ultimately crafting shopping experiences for consumers. This position requires regular travel interstate.

What you'll do

• Collaborate on creating the vision for the retail 'store of the future,' innovative Coolroom designs, and retail point-of-sale (POS) systems with the team.
• Shape forward-thinking merchandising programs for all IBA banner groups, ensuring impactful retail presence.
• Lead Reward Programs championing member retention, ensuring high standards across the network, including initiatives like IBA 5 Star Awards, Retailer of the year
• Apply shopper insights and category data for crafting and executing retail strategies, programs, and in-store displays across all categories.
• Lead a team with two direct reports, providing coaching and mentoring to IBA BDMs and Retail Operations teams, including owned stores
• Lead liquor license opportunities by collaborating with Property and State Management teams to identify and secure new/existing sites for IBA.

What you'll be

• Retail operations industry experience, preferably in the FMCG industry
• Category Management experience is essential.
• Experience with process improvement and change initiatives.
• Ability to manage multiple projects and priorities to deliver quality and on time
• Significant experience in leadership roles, people management and coaching to drive a brilliant work environment and collaborative team culture
• High level negotiation skills, strong communication, presentation and influencing skills

What we can offer you

• Learning and development opportunities
• We're BIG on flexible working
• An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge.

We're all about celebrating success, and we're proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.

At Metcash, we're the power behind an independent Australia. For almost 100 years we've been proudly supporting local, family-owned businesses helping them become the best stores in town. Today we're Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we'll always be locals at heart.

So, roll up your sleeves and bring your best self to work, and we'll give you the support you need to develop a rewarding career and make your mark on the future of retail.

Make your Mark!

#INNS