ICT Applications Business Analyst

This is aged care but not as you know it!

Opal HealthCare is Australia’s largest aged care provider, with over 100 Care Communities across five states and a national team of 13,000+ dedicated professionals, we're changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.

The Opportunity:

Opal HealthCare is seeking a skilled and enthusiastic ICT Applications Business Analyst to join our dynamic ICT & Business Improvement team and work across a program of exciting technology projects. You will play a pivotal role in bridging the gap between business needs and technology solutions, ensuring the effective utilisation and optimisation of ICT applications across our residential aged care communities. This is an exciting opportunity to contribute to the enhancement of operational efficiency and the delivery of exceptional care to our residents.

Your Responsibilities: 

• Work with the team in the process of evaluation, scope and completion of new development requests
• Conduct thorough analysis of existing IT systems and processes to identify areas for improvement and recommend solutions
• Develop and maintain detailed business process models and workflows.
• Provide support with data mapping, cleansing, extraction and transformation
• Conduct user acceptance testing to ensure the delivered solutions meet the business requirements including the development of test cases. 

Requirements: 

• A seasoned Business Analyst with a proven track record with 5+ years successful delivery of key projects 
• Previous experience working as a BA within large programs of work, with multiple streams and dependencies 
• Minimum 2 years experience within a Salesforce program with functional, technical knowledge of Salesforce 
• At least 2 years experience with Clinical Information Systems preferred but not essential 
• Superior organisation skills with outstanding accuracy and attention to detail 

What We Offer:

At Opal HealthCare, we're all about creating a nurturing work environment that encourages innovation, growth, and camaraderie. Here's what you'll enjoy:

• Fun & Inclusive Team: Join a diverse and professional team united by our purpose to bring joy to those we care for.
• Professional Growth: Join a supportive and collaborative team, where your career development is a priority. We offer opportunities for advancement and skill enhancement.
• Inspiring Leadership: Engaged leaders who support and champion your growth
• Learning Culture: Commitment to your development and ongoing education
• Great Tech: Access to cutting-edge technology to enhance your capabilities
• Purpose-Driven: Be part of shaping the future of aged care and improving lives
• Central Location: Work from home or at our excellent Sydney CBD office, enjoying the heart of the city

Ready to Make an Impact?

If you're ready to channel your passion for ICT into meaningful change in the aged care sector, we're excited to hear from you! Join us in this exciting journey of transformation.

Note: All applicants must be willing to undergo a police clearance check and obtain an NDISWC through your state government provider as part of our hiring process.

Apply now and be part of our purpose-driven transformation in aged care!