ICT Technical Services Delivery Lead

The Opportunity 

This is an exciting opportunity to be a part of team that enables our schools to deliver excellent educational outcomes. We are seeking to appoint an ICT Technical Services Delivery Lead position in the Port Pirie region. The lead position will ensure the quality delivery of ICT support and infrastructure management is provided through the team of technical and support specialists.

Key responsibilities:

• Ensure the team provides superior professional services to our customers (staff and students).
• Support all relevant resources to implement endorsed ICT strategies, plans and services.
• Oversee the implementation and support for adopted technology e.g. Server and cloud platforms, networking, unified communications, and end user devices.
• Effective management of team resourcing.
• Maintain expected security practices and controls across ICT resources under management.
• Provision of ICT advice for school leaders and the team as required.
• Regular reporting on team deliverables and KPI’s.

About You

You will have:

• Significant experience in ICT service delivery within a medium to large organisation.
• Proven achievement in project delivery, particularly related to infrastructure design and deployment.
• High level interpersonal and communication skills with the ability to work proactively with key stakeholders at all levels.
• Significant demonstrated ICT experience involving complete and disparate technology environments, including specialist expertise in one or more of the following: United Communications, Microsoft products (Windows, Microsoft 365, Azure), Apple products.
• Tertiary qualifications in ICT or related discipline highly desirable.

Ideally you will have team leadership experience or show through your experiences that you are ready to move to a leader role. Experience within an education system environment, whilst not essential will be highly regarded.

About Us

We are Catholic Education South Australia with almost 9,000 staff who are Raising Hearts and Minds of more than 52,000 students across our 101 Catholic Schools. Through our commitment to educational excellence, we provide dynamic, innovative, and personalised learning in a Catholic context, from Early Years to Year 12.

Our schools work in partnership with families to educate and nurture the whole person, helping them to be thriving people, capable learners and leaders for the world God desires.
 

How to Apply

Please apply via Seek by 9:00am Monday 11 March 2024 with a resume and cover letter. In your cover letter (no more than 1 A4 page) please outline:

• your experience relevant to the role 
• what has motivated you to apply and
• what you hope to contribute to the CESA community. 

The successful candidate will be required to undergo our screening process, which includes obtaining/holding a valid DHS Working with Children Check.