Company

Pickwick GroupSee more

addressAddressMurarrie, QLD
CategoryIT

Job description

Pickwick is a leading provider of Commercial Integrated Facility Services to business and government. Established in 1981, the company continues to experience strong growth and has operations and clients throughout Australia and New Zealand. Management is actively involved in the business and long-term relationships are formed with clients.

Due to growth of the organisation we have a fantastic opportunity to work alongside and learn from an experienced ICT Technician. Based in our Murarrie head office, you will assist with ensuring the smooth running of business operations through service-based technical ICT support to all employees within the business including technical support on associated hardware, software, and networking elements.

What's in it for you?

We offer a competitive salary package, access to our fabulous Employee Benefits portal which includes a range of exciting discounts, flexible working and hybrid arrangements. FT or PT (at least 0.6 FTE) available.

We are based in a great location at Murarrie, with on-site parking and close to public transport.

How you'll contribute

  • End-User Support:  Handle day-to-day IT support, including configuring and maintaining accounts and services for new and changed employee roles, troubleshooting technical ICT issues to resolution, ensuring all technical ICT issues are logged within the ticketing system and supporting non-ICT owned systems/solutions.
  • ICT Asset Management:  Ensure continual asset management of all stock byassigning available stock to employees as required, preparing and updating new assets for stocking, monitoring and maintaining agreed stock levels, facilitating warranty repairs on devices and reporting on asset movements monthly.
  • Manage and maintain email flow:  Through the daily management of the Email Security Gateway (Barracuda) and troubleshooting email issues to resolution.
  • Documentation:  Develop, publish and maintain relevant manuals and guides to better support end-users as well as other Helpdesk operators.
  • Research and Development:  Create innovative continuous improvement initiatives and maintain software deployment platforms (Microsoft Endpoint Manager) and research solutions that may better empower end-users' capabilities using technology (Microsoft Company Portal).

Do you have…

  • Experience in a similar IT role
  • Relevant tertiary qualifications (or working towards)
  • In-depth knowledge of Microsoft Office 365 and Azure technologies
  • Competent with PowerShell scripting
  • Well-developed written and verbal communication skills
  • Ability to maintain detailed and accurate records
  • Ability to adapt and adjust to changing processes

Then we want to hear from you!

Please note that only applicants with full Australian working rights will be considered.

It is a requirement of this position that extensive background checks are conducted. The background check process includes reference checks and validation of employment; proof of qualifications; proof of rights to work in Australia, Police, and ID checks.

To Apply

Please submit a CV and cover letter outlining why you believe you are suitable for the role.

No agency representation or submissions will be accepted for this role.

Pickwick Group is an equal opportunity employer with employees from a diverse range of backgrounds. Diversity is important to us and we encourage those from all walks of life to apply! Please email *******@pickwickgroup.com.au if you require accommodations to the hiring process.

Refer code: 2244249. Pickwick Group - The previous day - 2024-05-23 03:30

Pickwick Group

Murarrie, QLD
Popular Technician jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Ict Technician

Audiovisual Technician - Vision & Rigger - Full Time

Avpartners

Hamilton, QLD

just now - seen

Library Technicians

City Of Gold Coast

Nerang, QLD

just now - seen

Technician

Launch Recruitment

Brisbane, QLD

just now - seen

Field Maintenance Technician

Cubic Corporation

Townsville, QLD

just now - seen

Workshop Technician

Modular Mining

Brendale, QLD

just now - seen

Communications Technician

Wabtec Corporation

Brisbane, QLD

just now - seen

Communications Technician

Cv Services

Douglas, QLD

just now - seen

Communications Technician

South32

Brisbane, QLD

just now - seen

HVAC Technician / Automotive Electrician

Nb Industries

Brisbane, QLD

just now - seen

Trades Assistant / Service Technician

Diverseco

Underwood, QLD

just now - seen

Technician and assembler

Ig3 Education Ltd T/A Eduss Learning

Robina, QLD

just now - seen

Automotive Technicians / Mechanics - 4 DAY WEEK

Westpoint Autos

Springwood, QLD

just now - seen

Communications Technician

Cv Services

Townsville, QLD

just now - seen

Service and Maintenance Field Technician

Gdp Group

Brisbane, QLD

just now - seen

Communications Technician

South32

Cairns, QLD

just now - seen

Communications Technician

South32

McKinlay, QLD

just now - seen

Communications Technician - Townsville to Mackay

Tekko_

Townsville, QLD

just now - seen