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Form of workJob Description:
About the role
The Impairment Benefits Specialist is to manage the end-to-end impairment determination process for injured workers in accordance with legislative requirements.
DXC Integrated Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.
To be successful in this role you will have:
- Problem Solving and Decision Making – strong analytical and reasoning skills
- Negotiation & Influencing
- Communication skills – both verbal and written
- Work Management – organisational and time management skills
- Customer Service
Required Expertise
- Comprehensive training program AMA4 run by Work Safe Victoria.
- At least two years' claims management experience or equivalent preferred.
- Experience in dealing with the legal profession.
- Extensive knowledge of medical, paramedical terminology and procedures, including the forms of treatment applicable to injury.
- Management of hearing device claims.
About DXC
DXC provides policy and claims management services to government and organisations across Australia. Previously known as Xchanging, we support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.
DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.
Hybrid working arrangements
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.
Employee Benefits
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
