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SalaryJob Description
Implementation Consultant - Software
Who we are:
At Amplify we work with our customers to provide a single source of truth during business transformations, cost reduction initiatives and business-as-usual strategic outcomes.
Amplify's strategic program management solution empowers companies to navigate the rapid pace of change and deliver on their promise.
The Opportunity:
Working closely with the Sales and Customer Success teams, you will be responsible for configuring the Amplify system for new customer pre-sales pitches and demos, through to providing assistance and expertise during the implementation project phase.
You will work directly with customers, internal technical stakeholders and BDM's to really understand customer requirements and be a key team member in new client wins and Amplify's continued global growth.
Key responsibilities:
Quickly build strong relationships with new and existing Amplify Clients - setting the foundation for a lasting partnership.
Understand why the customer chose Amplify and assist the pre-sales requirements gathering and design sessions.
Be the hands-on subject matter expert, responsible for effectively configuring the product (clicks not code) and features.
Guide clients through the pre-sales phase of the new system to ensure value is realised.
Effectively document processes including any fixes or adjustments made during the project lifecycle
Assist clients on best practices within the product, and provide suggestions for their change management.
What we are looking for:
You will have proven pre sales and software implementation experience for efficient, fit for purpose and secure software systems.
You will be an extremely skilled communicator with strong commercial sense and the ability to develop relationships at all levels both internally and with key external customers..
Demonstrated experience in understanding and solving difficult commercial problems with effective solutions, using rigorous logic and methods is essential, with tertiary qualification in either Information Technology, Project Management or a related field preferred.
If you are ready to take the next step in your career, this is an exciting opportunity to be a key driver in the growth evolution at Amplify, a company that promotes a positive and healthy work-life balance for all employees.
For further information please contact Brett Hughes at EGM Recruitment on 0422 970 313.
