Implementation / Operations Manager

Customer Success Technical Associate
Sydney
75-80k Base + Super + Executive Benefits
As a leading global software company with multiple subsidiaries and offerings covering ERP, Supplier Management, Procurement and vertical market software, our client is experiencing both organic and acquisitional growth. To meet growth expectations, this culturally rich company has an immediate and exciting opening for a Customer Success Technical Associate to be based in Sydney.
The successful Customer Success Technical Associate can expect:

• A starting base salary of 75-80k
• Super
• Generous benefits, incentives, and discounts
• EAP
• Pension
• Career progression
• An excellent working environment
• Development programmes
• Flexible working

As a Customer Success Technical Associate, you will:

• Deliver end-to-end customer support
• Assist with data, automation, and reporting solutions
• Collaborate with success managers, implementation teams, and technical support

Customer Success Technical Associate applications are invited from candidates with the following skills, traits, and experience:

• Degree education
• Designing and creating reports using various BI tools
• SQL, data structures, and analysis
• Low code solutions like Microsoft Power Apps
• Process automation solutions
• Cloud databases
• Proactive
• Innovative thinker
• Strong presentation and communication skills
• Time management

Certus Recruitment Australia is a specialist provider of sales, marketing, and IT recruitment services to the business community. Part of the Certus Recruitment Group, we operate throughout Australia, the UK, Europe, and North America.