AddressDescription:
We have positions available as Customer Solutions Specialists; these roles are responsible for taking inbound calls to assist the public with general information regarding public transport in Queensland.
You will be provided with all the support and training you need to do your job well. This role will be fast-paced, dynamic, and very rewarding.
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. If you want to find out more about who we are and what we're about, follow the link below to see the full story!
https://www.probegroup.com.au/
Now, enough about us. Let’s chat about you.
We're looking for people who want to make the world a better place. People who genuinely care and want to help others.
Key Details:
Multiple permanent roles available
Full-time 38 hours per week; or
Opportunity for part-time, working 5 days, must be able to work the first 6 week full time.
Roles commence 19th September 2022
10 days comprehensive paid training and access to additional support while you are settling in
Must be available to work on a rotational roster, 5 days Monday to Sunday 6:00am to 6:00am
Rotating roster generally released 2 weeks in advance
Incentives- monthly performance-based
NO SALES involved.. this is a customer service role
You will be required to complete a police check for this role
Culture & Benefits
Hourly rate + Incentives (based on reaching KPI’s)
Unlimited access to Sonder - Trusted Mental Health Platform
Extensive training is provided to support career development within the business
An environment that is supportive, engaging and highly interactive where casual attire is welcomed
Incentives/reward and recognition programs
Staff discounts on a number of services provided by our clients!
Multiple award-winning customer experience organisation with over 40 years of experience
We are an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.
Our promise to you.
There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.
So what do you say? Does this sound like your next job?
We promise to provide you with an outcome on your application. If your application progresses to the next stage, we will contact you by email and SMS. We encourage you to complete this as soon as possible to be considered. All communication in the initial stages will be via email so please keep an eye on your inbox including your junk and spam folders.
