Address
Form of work- Make your move. Make your mark
- A career that works for you
- Make a difference, make it meaningful
The Opportunity to join our team as an Incident & Problem Lead
Do you thrive on tackling IT challenges and driving impactful solutions? Insignia Financial invites you to become our next Incident & Problem Lead. Join our dynamic team, led by the IT Service Manager, dedicated to upholding our trusted service provider status.
As the Incident & Problem Lead, you'll lead the charge in handling the entire incident and problem lifecycle. From immediate response to resolution, you'll minimise business impact and prevent future issues. Plus, you'll collaborate with stakeholders to ensure smooth communication and proactive problem-solving.
Ready to make your mark in IT service management? Apply now and be part of our journey to excellence!
What we look for in a successful candidate:
We are looking for candidates with technical experience in Incident and Problem Management, with ServiceNow proficiency. The ability to build positive relationships with multiple stakeholders, including senior leadership and department heads, is essential. ITIL accreditation or knowledge is highly desirable. We value clear and agile thinking, an analytical approach to tasks, strong problem-solving skills, and well-developed verbal and written communication skills.
Join us at Insignia Financial and play a crucial role in ensuring our IT services run seamlessly, maintaining our reputation for excellence. If you are a proactive problem-solver with a passion for IT service management, we want to hear from you!
Find the better way
What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.
If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.
People-inspired tech
Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.
To Apply
Read more here about why you should join our team.
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
Please note that applications from agencies will not be considered at this time.
We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.
