Individual Giving Manager (Fundraising)

Individual Giving Manager
Aurora Education Foundation 

• Work Type: Hybrid, 2 days in the office and 3 days WFH
• Employment type: Full-time
• Salary: $100,000 to $130,000 + superannuation + NFP salary packaging

About Us:

Aurora’s vision is a society in which Australia’s First Peoples determine their aspirations through education and life-long learning, shaping a new future for our country.

Our mission is to inspire First Peoples in their education journey and connect them with educational and career opportunities that enable them to realise their potential.

At Aurora, we're on an exciting growth trajectory, intensifying our impact and expanding our horizons. To fulfil our mission, we're broadening our team with individuals eager to contribute to our vision, strategy and purpose-driven culture. Below is the outline of one such opportunity awaiting your expertise. However, we encourage you to explore all newly created job positions to find the one that best aligns with your career aspirations, capabilities, and passions.

Aurora is an Indigenous organisation registered in Supply Nation and won the Australian Employer of Choice Award 2023-2024.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Aurora is an EEO employer that welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds. 

About the role:

This is a newly created role as a result of organisational expansion. The focus of the role is to implement the Individual giving priorities identified within Aurora’s five-year Development Plan, drive the acquisition of new individual donors, ensure existing donors are retained, and grow our stewardship and cultivation program through various channels, such as cash appeals, regular giving, high value, and mid value donor programs.

Reporting to the Head of Development, this role will have autonomy and strategic responsibility for driving donor acquisition for Aurora. You will have one direct report to support your delivery. This is a great balance of strategy vs implementation. 

Responsibilities:

• Lead the design and implementation of an individual strategy to drive revenue growth, sustain the donor universe and feed the pipeline into philanthropy. This includes regular giving, bequests, high-value individuals/major gifts, fundraising appeals/campaigns and supporter acquisition, cultivation, stewardship and engagement.
• In conjunction with the Head of Advancement, oversee all aspects of supporter care and engagement including donation processing, thanking, calling and stewardship events and retention strategies of cash and regular donors. 
• Develop and lead the life-cycle journey of high-value giving 
• Manage income and expenditure budgets and forecasts for all Individual Giving programs.
• Direct project management and lead of multi-channel direct marketing for two  appeals including messaging ideation through to implementation across email, social media, digital advertising and more.
• Lead the design and development of donor-facing materials to support fundraising. These materials may include case studies, program story telling, case for support, participant profiles and more. This would include writing copy, editing, proofing and managing the design and production process
• Develop donor/prospect briefs, talking points and other content for use by the Head of Advancement, CEO and other members of the Executive team in approaching prospects for funding
• Attend meetings and represent Aurora at key events to raise Aurora’s profile in key locations
• Optimise the use of a range of digital channels to acquire, steward and retain donors in the Individual Giving universe, improving digital fundraising tactics and practices
• Develop, implement and maintain efficient and effective internal processes for tracking and reporting on the health of the Individual Giving universe in the CRM
• Evaluate each fundraising campaign, ensuring key learnings are applied to future projects and conduct comprehensive campaign analysis to ensure continuous improvement
• Design and launch donor-facing events in collaboration with Events Manager
• Oversee gift acknowledgement and payment processes relating to individual donors
• Maintain effective relationships with key suppliers and consultants to ensure services are delivered on time and in budget

Why you’ll love working with us:

• Work with Purpose: Be part of a mission that matters, transforming lives and communities by empowering future Indigenous leaders through education and opportunity.
• Grow and Thrive: Enjoy comprehensive development opportunities, including paid training, access to LinkedIn Learning, accredited courses, and an educational allowance. Be inspired by leadership dedicated to your growth and success.
• Inclusive Culture: Embrace a work environment founded on diversity, inclusion, cultural safety, and psychological safety where everyone is valued and belongs.
• Work-Life Harmony: Benefit from our hybrid work model – 3 days working from home, ‘No Meetings Fridays,’ and wellness activations, all designed to enhance your work-life balance and wellbeing.
• Comprehensive Benefits: Take advantage of extensive leave options (e.g., parental leave, study leave, cultural leave, among others), and salary packaging allowing you to claim up to $18,549 annually in tax savings to enhance your financial and personal well-being.

About you:

• Passionate about supporting Aboriginal and Torres Strait Islander young people
• Be a leader who prioritises purpose and people and is dedicated to achieving excellence, promoting well-being, and fostering personal and professional growth.
• 3-5 years previous experience in the successful planning and implementation of donor retention and acquisition strategies that meet budget requirements 
• Previous direct marketing experience and the ability to manage the full cycle of appeals
• Demonstrated understanding of Aboriginal and Torres Strait Islander cultures, organisations, histories, and the strengths and issues facing Indigenous people in Australia in meeting their aspirations
• Promote cultural, psychological, and child safety and encourage an inclusive and supportive environment. 
• Demonstrated experience in campaign development and using insights to inform campaign development.
• Previous experience of donor segmentation 
• The ability to engage with a range of stakeholders to support organisational objectives across marketing, philanthropy, campaigns and activism and direct service delivery. 
• Strong digital fundraising capabilities and an understanding of digital best practice
• Experience with CRM platforms including Dynamics, Salesforce, Raiser’s Edge and other fundraising-related software. 
• Experience using Microsoft suite of programs
• If you’re a high achiever driven by the desire to make a significant impact, let’s connect. Together, we can create pathways that allow every individual’s potential to be realised. Join us in this vital, fulfilling work and be part of a legacy of change and growth.

Please direct any questions related to this position to **@aurorafoundation.com.au

If you are interested in applying to join the team, please submit your resume.

Follow us on socials;

https://instagram.com/auroraeducationfoundation/
https://www.linkedin.com/company/auroraeducationfoundation/