MRAEL are seeking a highly motivated and eager I.T Trainee to join the team at Myriad Technology Services.
Myriad Technology Services is a managed service provider with a focus on delivering high-quality, cost-effective technology solutions backed by streamlined support to regional operations across Australia, thereby empowering them to become more efficient, capable and productive.
The successful candidate will perform the following duties;
- Manage customer IT issues - remote and face-to-face
- Manage accounts across multiple systems
- Provide basic advice and/or training to users
- Use troubleshooting applications
- Gather information from customers and create tickets
- Complete basic tickets in the day
- Escalate tickets to higher levels
- Assist new employees with first time login
- Setup and assign IT equipment to users
What the successful candidate will bring to the position;
We are looking for candidates who have a passion and genuine interest in commencing a career within Information Technology (I.T). The successful candidate will have a can-do attitude, a willingness to listen and learn and have great attention to detail.
Location:
Mackay, QLD
Work Type:
Full Time Traineeship
Wage:
Award Wages Apply
Benefits of a Traineeship:
- Earn and learn - Weekly Wage!
- On the job training
- Mentoring and Support if required
- Nationally recognised qualification: Certificate III in Information Technology (ICT30120)
Whats Next:
- Click I'm Interested to create your profile, please ensure all your contact details are correct
- Upload your current Resume
Please note: If you fail to provide and complete all details as requested above your application will not be considered.
MRAEL is an equal opportunity employer.