Main responsibilities:
- Carry out platform and solution support by prescribed support procedures
- Manage, maintain and perform updates to on-premise platforms and cloud services.
- Perform capacity planning for the management, maintenance and upkeep of platforms and cloud services.
- Analyse existing system process and policy and designs to achieve continual improvement through efficiencies, streamlining and rationalisation
- Ensure system documentation is created and maintained for all system changes
- Provide technical direction and guidance to less experienced team members to improve the technical capability of the team. This includes guiding team members with troubleshooting and problem-solving.
- Collaborate with others to provide technical direction and standards across the organisation and support a culture of continuous improvement
- From time to time, act as a Technical Systems lead on projects and potentially drive vendors to deliver Infrastructure outcomes. This may include work on public, private or Hybrid cloud services.
- 5-8 years of previous experience as a Senior Infrastructure Engineer in a similar-scale commercial environment
- Experience working on projects to deliver technologically innovative solutions.
- Superior skills and experience in SCCM, Intune and Active Directory
- Superior Cloud Management skills (Azure & AWS) mandatory
- Superior Office 365 skills
- Platform virtualisation technology experience (MS HyperV & VMware). Experience with both is mandatory. (VXRail highly desirable)
- Strong, independent problem-solving methodology, demonstrating a commitment to a service delivery framework
- Proactive cloud/server performance reporting
- Rostered On-Call Support
Please hit the APPLY NOW button and send a Word-formatted CV, alternatively, you could also contact Stefano at ************@pra.com.au for further information on this position.