Injury Management Advisor

• Full Time, 12-month Fixed term contract
• Competitive salary range - $109k - $118k + 14% super
• Flexible working options – All major city capital hubs

Summary

As the Injury Management Advisor (Case Manager), you will provide a rehabilitation case management service for Injury Management (including workers’ compensation) matters.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

A key focus of this role is to provide appropriate support requirements and implement rehabilitation programs for injured employees in accordance with delegation under the Safety Rehabilitation and Compensation Act (Cth) 1988 (aka the SRC Act). The role entails liaison with external and internal stakeholders such as Workplace Rehabilitation Providers, Comcare, health professionals, injured workers and Line Leaders. The role includes associated administrative activities and use of a case management system called Solv. The role may suit those with claims management experience under the SRC Act or those with experience as a Rehabilitation Provider.

You will form an integral part of a dedicated Injury Management Team from a diverse range of backgrounds. The team embraces opportunities for growth, flexible work practices (work from home) and inclusivity in the workplace.

Please see the link below to view the full Position Description:

 Injury Management Advisor - PD.pdf

The Person

You must maintain a high standard of professionalism, knowledge and performance in a way that earns and sustains trust, including consistent modelling of behaviours in line with Airservices values. You will be responsible for developing and maintaining a positive working relationships with all stakeholders.

The successful applicant will have:

• A proven track record of working within broad range case management, compensation, rehabilitation and people management.
• Ideally experienced in Commonwealth workers’ compensation (aka Comcare or SRC Act)
• Superior ability to communicate, build and maintain relationships with senior management, peer groups and external providers.
• Demonstrated ability to express thoughts clearly and succinctly, both orally and in writing including effectively presenting information and writing and comprehending business and medical correspondence.
• Demonstrated ability to remain objective and impartial, assertive balanced by strong emotional intelligence.
• Strong ability to interpret, apply and advise on workplace legislation and policy.
• Demonstrated ability to maintain the confidentiality of sensitive matters.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance 

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Christine Collins, TA Partner at ***************@airservicesaustralia.com. #LI-CC1

How to Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Sunday, 21 April 2024.