Injury Management Coordinator

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.
About us:
Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.
Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.
About the role:
Our Safety, Health & Wellbeing Team (SH&W) play a key role in supporting our primary strategic goal; a Safer Place to Work Every Day. Our Injury Management approach is based on best practice early intervention, and we are looking for a passionate Injury Management Coordinator to join the Safety Health & Wellbeing Team at our Support Office in Docklands in a 12month maternity leave max term contract role.
Wesfarmers Health has a strong safety culture, which is achieved through collaboration with the business and key to your success, will be your ability to build strong rapport with internal and external stakeholders at all levels.
Reporting to the Injury & Wellbeing Manager, as an Injury Management Coordinator, you will be responsible for implementing our early intervention approach and providing strategic guidance to business units. In this role, you'll be responsible for managing claims effectively and cost-efficiently while also developing strategies to enhance both Physical and Mental Wellbeing across our organization. This is a great opportunity to join a proactive and supportive team, while gaining exposure to self insurance and national WorkCover legislation.
What you'll do:

• Managing end to end Return to Work and Injury Management processes.
• Providing strategic guidance and technical expertise to business units regarding Injury Management and Workers Compensation claims.
• Implementing early intervention strategies to achieve timely and sustainable return to work outcomes, for both work related and personal conditions.
• Driving reduction of claims costs impacting premium, through strategic intervention, continuous improvement, and proactive Injury Management.
• Developing, coaching and educating Managers and Supervisors in best practice and first response Injury Management.
• Ensuring compliance and promotion of all occupational health and safety policies and procedures.
• Achieving compliance in all aspects of administration and reporting, including processing accounts and weekly compensation payments.
• Supporting the S&W Team in delivering safety and wellbeing projects in line with our Operational Plan.

What you'll bring:

• Minimum 2 years' recent Injury Management experience at either an employer/insurer/consultancy environment
• Appropriate qualification as a Return to Work Coordinator
• Demonstrated experience in early intervention and proactive Injury Management
• Ability to work in a fast paced and dynamic environment
• High attention to detail and ability to engage with stakeholders
• Current Drivers Licence with own vehicle
• High Level of computer literacy/proven experience using computerised claims and Injury Management information systems including Microsoft Word, Excel and Outlook
• Tertiary qualification in Allied Health or Mental Health First Aid accreditation - preferred

Why us?

• A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now.
• Flexible hybrid working that is balanced with our organisational need to create connections and enable collaboration.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• 'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.
• Beautiful outdoor terrace for work and recreation.
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers).

This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.
We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work. We pay our respects to their Elders past, present and emerging.