Internal Sales Specialist

Company 

This company has a rich history of over 20 years and is a key supplier in the mining and heavy industries of WA. Their products range from Cleaning and heating, Access Solutions, and Tailor-Made Engineering solutions.

• Over 20 years in operation
• Major supplier in the mining sector
• Strong Australian business, going through a new phase of growth

Position

As an Internal Sales Specialist, you'll be a key player in the sales operations. You'll engage with clients, understand their needs, and offer tailored solutions from the product range. Your technical know-how and customer-centric approach will be pivotal in driving the business forward.

Responsibilities

• Build strong client relationships, serving as their primary point of contact for inquiries, quotes, and orders.
• Leverage your technical understanding to guide clients in choosing the right products.
• Collaborate with the external sales team to provide seamless customer support.
• Process orders accurately, ensuring timely delivery and customer satisfaction.
• Maintain our CRM system with client interactions for future reference.
• Stay updated on our products and industry trends to better serve clients.
• Qualifications:

Candidate 

• Prior sales or customer service experience is preferred.
• Strong written and verbal communication skills.
• Technical aptitude to understand and explain complex electrical solutions.
• Detail-oriented with excellent organisational skills.
• Team player with a proactive attitude.