Invoicing Clerk

Company description:

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Job description:

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

In joining our team as an Invoicing Administrator, you will work with long serving employees with a passion for what they do. Your day-to-day responsibilities will focus on the timely processing of invoices for our Service business.

Being the first point of contact, you will work with internal stakeholders ensuring that quality of information received on a work order is at an acceptable level and assist with the prompt closure of all invoices in line with invoicing and portal management processes. This will be done through:

• Communication with Service Technicians and agency network to ensure correct paperwork is attached to work orders.
• Maintaining up to date records in Servicemax system against work orders pending invoicing.
• Following up outstanding Purchase Orders to enable invoicing.
• Chase up accounts on credit hold and resolve.
• Customer communication, both over the phone and via email, regarding invoice enquiries and dispute resolution.

YOUR SKILLS

You are a confident communicator with the desire to actively seek solutions to problems. Ideally, you will have external invoicing experience in the service business or related industry, but this is not essential. Above all, we are looking for someone with a high attention to detail, that enjoys a challenge and a variety in their daily tasks.

Exposure to ServiceMax is desirable.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world!

• Modern Office Space and Infrastructure with onsite parking
• Comprehensive Training & Development opportunities
• Access to discounted Health Insurance.
• VIBE Committee dedicated to staff engagement.
• Peer to Peer Recognition via our ‘AAA' Nominations and awards

To learn more about us and what we do, visit our website: https://www.dormakaba.com/au-en

Don't miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.