AddressHey there superstar! 👋 We're on the lookout for new dynamic and enthusiastic Bowling and Arcade Attendants, Team Leaders and one stellar Assistant Venue Manager who is ready to step up to join the rapidly expanding iPlay Australia family at iPlay Dubbo Bowl. If you've got a passion for customer service, attention to detail, love being a valued member of a team, enjoy working in a fast-paced environment, and are ready to take your career to the next level, this is the perfect opportunity for you!
THE GAME (What we do)
iPlay is Australia's leading entertainment centre operator. We're actively creating FUN at over 24 locations Australia-wide and expanding continuously. But we're more than just your average workplace. We're an independently owned family business, meaning we can provide you with all the big business benefits, but with the enjoyable environment that only a small business can manage. The iPlay Australia family is looking to employ and/or promote new persons into our iPlay Dubbo Bowl and Arcade venue, and we're seeking people with great customer service ideals and the ability to create an environment that is both FUN for our clientele and our employees.
THE TEAM
As the result of big retirement, an exciting opportunity has become available for a high performing assistant manager, as well as opportunities for team members and team leaders to join our iPlay Dubbo Bowl and Arcade venue.
Reporting to the Manager, our team has responsibility for opening or closing the venue, looking after our leagues, ensuring all the equipment and employees do their thing whilst also ensuring reporting, auditing, customer experience, prizes and FUN is happening at all the right times. Team leaders and customers service attendants support the Manager to ensure our customers are well served and having a great time whilst at our Venue.
The role is responsible to ensure all customers and team members are safe, well and having Fun.
THE PLAYER
Successful Players will: Does working for a venue that most people only get to visit on their days off sound like a dream to you? What about collaborating with a VIBRANT, EXCITING and ENGAGING team that are specifically there to make sure customers are having as much FUN as possible? Too good to be true… think again!
You will be shadowing the current Manager for a few weeks to oversee all venue operations and learn all roles that the manager and customer service attendants undergo on a daily, weekly and quarterly basis with a strong focus on your local community to actively promote the venue in your local area, liaise with local businesses, community, and sporting groups. You will be a team player with bucketloads of positivity to drive your venue to success, taking your guests experience to the next level!
About You:
- AVM applicants ($55-65,000pa) - Minimum 2-3 years' experience as an assistant manager, working on the day-to-day operations of a business.
- Team Leaders - Minimum 2 years in a customer service hospitality or retail environment.
- Customer Service Attendants ($23.46-25.80ph -Adult rates plus penalty payments for Sunday and Public Holidays) - current school attendees for after school and weekend work, stay at home parents who want to work during the school day, and anyone else who loves the spirit of what we do and wants to get involved. Minimum hours up to full time opportunities exist.
- Knowledge and experience of general retail, customer service and the entertainment industry.
- Strong financial understanding in controlling wages, operation costs, stock levels, KPI's.
- Able to prioritize work depending on day-to-day requirements.
- Must be a “people person" who thrives on creating relationships and developing others.
- Able to proactively motivate and encourage your Team to drive sales and take our guests experience to the next level!
- Reliable and proactive work ethic with exceptional attention to detail.
- Flexible availability for shifts during the day, night and weekends.
- Impeccable presentation, hygiene and grooming standards.
- Available to work weekends, public holidays and school holidays
- Bowling experience is a plus! Dubbo has Tenpin bowls.
- Very adaptive learner.
Why Work With Us?
- iPlay Australia prides itself on having a diverse and equitable workforce that promotes career growth and opportunity.
- You'll have access to employee training programs and career progression planning.
- The opportunity to work for a leader in the Out-of-Home Entertainment Industry.
- Remuneration extras, like competitions prizes and a healthy social calendar
- Employee discounts online and instore.
APPLY NOW if you want an opportunity to work in fun, enjoyable and rewarding work environment with hands on training, development and real opportunities for careers advancement.
Note: Due to the high volume of applications, only successful candidates that meet the job criteria will be contacted. No Agents please.
