It Manager

Brighter Together

Our mission is the make sustainability affordable and accessible for everyone.

By offering financial solutions to homeowners, we’re making renewable energy and home improvements more accessible to the everyday Aussie.

Between Nov 2016 and Feb 2022, Brighte has facilitated the installation of solar systems for over 110,000 households. Currently we have 1700 GWh generated by our customers each year which is saving 1 million + metric tons on C02 emissions per year!

Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. She is a passionate and humble leader who has a human first approach to business. As a business we have been awarded AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies!

We value different perspectives, skills and backgrounds and have been recognised for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).

The primary responsibility of our IT Manager is to build and lead the Technology operations team that looks after infrastructure, production support, incident/problem management, office desktop, internal enterprise platforms and security.  
 
Help develop the strategy, manage the team, manage external vendors, deliver on the roadmap and continuously improve Brighte’s technology operations capabilities. 
  
This role will build, operate and maintain a portfolio of internally engineered cloud solutions and external enterprise technology platforms and SaaS services that are critical to the organisation. 

A snapshot of the role:

·       Manage the day-to-day operations of IT systems, ensure that planning, end-user impact, change management, training, quality management are properly addressed and monitored to deliver an efficient and “customer-focussed” operation. 
·       Assist and maintain the Business Continuity Plan and Disaster Recovery Plans for IT. Implement measures designed to safeguard the Information Technology and needs of the business in the event of major incidents or disasters. 
·       Manage the relationships with (and between) external suppliers and providers. Ensure contracts and service levels are negotiated in and ongoing service is in-line with agreed contracts. 
·       Lead IT audits, internal and external, as required, including in support of commercial and government contracts.
·       Own Information Assurance and strengthen Brighte’s security posture to minimise cyber security risks. Ensure security is always maintained to meet legal, regulatory and business requirements. 
·       Manage and own a range of operational projects. End-to- end project management, work with other departments to ensure they are delivered to specification and within agreed budgets. 
·       Develop and maintain IT related policies. 
·       Ensure compliance with software licensing requirements for all applications and services. 
·       Manage IT Operations department budget including administration and authorisation of supplier invoices. 
·       Lead and manage a team of professionals including staff management, capability development and performance. 

·       Proven experience of operating at a senior level within an IT environment 
·       Experienced in operational IT management of complex infrastructure, application, and hybrid cloud environments 
·       Excellent communicator (written and verbal) and interpersonal skills 
·       Pragmatic and analytical- able to understand, integrate and assess information relating to technological issues and opportunities within a complex environment 
·       Ability to confidently build effective partnerships with key senior stakeholders and negotiate and influence to achieve key objectives 
·       Knowledgeable of emerging technology trends, and have rich expertise of IT functions and infrastructure and application architecture 
·       Organised and strategic with the ability to plan, prioritise and deliver results in an environment of competing deadlines 
·       Experienced in working in financial services, fintech or other regulated industry is advantageous

The following will be looked upon favourably:
·       IT Support desk / IT Service Management
·       Experience of CAB process and operation
·       Experience with Cyber security requirements and issues 

Benefits
We’re committed to building a culture where our people can thrive, both professionally and personally. So, we offer a variety of benefits and perks to support you and your family.
 
·       Flexible working arrangements to suit individual needs and a hybrid work model.
·       Employee share options - every new staff member is given an opportunity to join our Employee Share Option Plans (ESOP).
·       Exciting and regular social activities to keep you connected with your team and others in the business!
·       Nutritious snacks – who doesn’t love that? Our thoughtfully stocked pantry includes snacks to suit your every mood. From from fresh bread, protein bars, chocolate, soy crisps – you name it! We also offer a carefully curated collected of wines and beer on top for those looking to unwind or enjoy a social moment.
·       End-of-trip facilities. Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers.

Named LinkedIn’s #10 Top Australian Start Up (2021), we know we wouldn’t be anywhere without our investors, who believe in our mission and the opportunities that lie ahead for a brighter future. 

Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital, and Qualgro Partners all continue to support Brighte in making this dream a reality!

If you want to join this mission-driven, inclusive, and highly collaborative team, click apply and upload your resume! All applicants will receive a response.