- We have a supportive, transparent and inclusive team
- JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market
- We support vulnerable members of our community by making donations to our 'Helping Hands' and 'Doing Good' workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
- We offer generous Team Member discounts across The Good Guys and JB Hi-Fi
- You will have exposure to ongoing training & development opportunities from day one
- We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group
- Achieve sales targets for you and the JB Direct Sales Team
- Putting the customer at the centre of everything you do and creating “Raving Fans”
- Participating in all suppliers, compliance, and sales training modules
- Participating in the STARS coaching program to learn and demonstrate required sales behaviours
- Understand the JB HiFi 5 Steps of Selling and demonstrate in all customer interactions
- Working efficiently and multitasking where required to manage incoming call and chat volumes
- Enable a safe work environment for your team, ensuring all OHS policies and procedures are adhered to
- Provide a high level of customer service standards including pre, during and post the sale
- Remain relevant and up to date with new products and services
- Ensure all sales activities meet compliance and legislative standards, including meeting responsibilities outlined in the ACL or other legislation and ensuring compliance with telco partner procedures (e.g. Telstra)
- Build and maintain effective working relationships with relevant internal and external stakeholders
- Assist the Management Team, where required, in daily operational aspects and tasks
- Retail or Call Centre experience in high achieving teams
- Demonstrated ability in required skills and competencies
- Intermediate computer and typing skills
- Sound Organisational skills
- Unerring passion for creating great customer experiences
Applications close: 19 May 2024 W. Australia Standard TimeWe will email you new jobs that match this search.Ok, we will send you jobs like this.The email address was invalid, please check for errors.You must agree to the privacy statement Subscribe RecaptchaPrivacy agreementSearch results Position Location Sub Department Closes
WA - Metro Store Operations 19 May 2024
Exciting opportunity to join our JB Direct Sales Team based in Osborne Park. Casual role.CampaignsCurrent opportunities Position Location Sub Department Closes
WA - Metro Store Operations 19 May 2024
Exciting opportunity to join our JB Direct Sales Team based in Osborne Park. Casual role.