Company

MaximaSee more

addressAddressHindmarsh, SA
type Form of workFull time
CategoryCustomer Service

Job description

Maxima is an Australia-wide not-for-profit community organisation and NDIS Provider. We operate on the ground in more than 70 locations across Australia, working towards a more inclusive Australia by supporting people into meaningful employment and providing better opportunities for economic and community participation. We reframe what’s possible for job seekers, NDIS participants and employers. We build our services around what you need, your goals and your strengths.

Maxima’s expanding footprint over its 35-year history enabling a significant extension of services to new and existing clients and customers. Maxima’s scope includes Temporary and Permanent Recruitment, Apprenticeships and Traineeships, NDIS plan support coordination and health services to people living with disability through Allied Health Services, First Nations Employment Services and Specialised Employment Services including DES, NDIS and employability training. Our combined offering is one of the most extensive not-for-profit recruitment, training and employment services in Australia, employing 480 staff nationally.

Maxima is driven by a desire to make a real difference and our staff are rewarded every day by the life-changing outcomes we create for our customers.


This role is a permanent role with option for part-time or full-time hours in the Return to Work SA Job Placement Service (JPS) team. Based at our Hindmarsh Head Office with some travel required within the region.

What will you do?

Your role will be working with people who have suffered from a workplace injury to achieve a safe, successful, timely and sustained return to work with a new employer.

You will:

  • Motivate and encourage Customers to take on new and different employment opportunities
  • Assess transferable skills, strengths, interests and goals
  • Use vocational pathways, such as training and work experience, to achieve those goals
  • Provide support, training and coaching in resume preparation, job searching and interview skills

Other key responsibilities/tasks include:

  • Achieving role specific KPIs for the placement and retention of Customers into employment
  • Caseload management; including maintaining scheduled contacts and detailed case notes
  • Advocating with employers on their behalf with a view to creating employment opportunities

Skills & Experience required:

  • Knowledge of the local labour market and the expectations of employers
  • Strong interpersonal and negotiation skills
  • Proven ability to build relationships with key stakeholders including employers, injured workers or jobseekers, claims agents, medical and allied health professionals, other team members
  • Personable but professional approach to managing stakeholder expectations
  • Excellent administration, ICT and time management skills
  • Energetic, optimistic and highly resilient
  • Goal oriented and solutions focussed
  • Evidence of approved ATAGI COVID Vaccinations, or a valid exemption
  • A current National Criminal History Record Check (Police Clearance) (or be willing to obtain one)
  • A current Working with Children Check and NDIS Workers Check (or be willing to obtain one)
  • Current unrestricted driver’s license

Culture and Benefits:

At Maxima we distinguish ourselves by offering a supportive working environment. Be welcomed into a culture of continuous improvement and endless learning opportunities.

  • Fully maintained vehicle and fuel card
  • Salary sacrifice up to $15,900 of your yearly income
  • 17.5% annual leave loading
  • Healthy lifestyle initiatives
  • Continuous training and development
  • Long term career development opportunities
  • Volunteering leave
  • Employee Assistance Program
  • A community-focused team culture

How to Apply

Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter.

Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community. If you need an adjustment in the recruitment process, please call 1300 MAXIMA (1300 629 462) or email ***********@maxima.com.au and advise us

Refer code: 1864729. Maxima - The previous day - 2024-03-24 01:36

Maxima

Hindmarsh, SA
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