AddressPets and animals bring us together and inspire us to be better people. From our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists and online brands, from Australia to New Zealand, the Petstock Group is our symbol of unity, passion and progress.
We are seeking a motivated individual to support our ecommerce project team through a variety of exciting and diverse projects. This 12-month role offers a unique opportunity to gain hands-on experience in ecommerce, while also providing valuable insights into the broader aspects of our business.
Embrace the challenge, expand your skill set, and make an impact in a fast-paced, fun and innovative environment.
Day in the life….
- Managing & following up incoming tickets through our internal ticket system
- Providing key communications to stakeholders and fellow teams, with key updates on milestones, delays, issues and other relevant info regarding projects.
- Coordinating testing sessions and assisting team with UAT testing for projects
- Managing our Delivery & Returns portal (Aftership, Door Dash)
- Providing additional support to Fulfillment Coordinator
What you bring to the role….
- Excellent customer services ability
- Strong technical skills with the ability to pick up new systems, processes and platforms
- Second to none attention to detail
- Strong interpersonal skills.
- Strong organisational and prioritising skills
- High level of both written and verbal communication skills
If this is the opportunity you've been looking for and you love Pets as much as we do, we would love to hear from you!
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
