Key Account Associate

BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunity
We have a newly created opportunity for a Key Account Associate to join the growth of our AIA Financial Wellbeing practice. Within this role you will build and maintain strong relationships with our broker network to ensure delivery of agreed AIA Financial Wellbeing sales. This will include excellent service to our partners, brokers and their support staff within a framework of good corporate governance. This opportunity can be based in Melbourne, Brisbane or Sydney.
To do this optimally you will:

• Contribute to AIA Financial Wellbeing growth ambitions by meeting predetermined sales targets
• Pro-active business development and a strong ability to identify key strategic partners to enable the growth aspiration of AIA FW
• Collaboration and support of cross-functional teams across AIA FW and the broader business
• Assist with on-boarding of new brokers, brokerages and nurture quality engagement throughout their AIA FW journey
• Encourage and steer important relationships with our independent broker operators to enable mutually beneficial outcomes
• Drive dynamic MoM increase in broker registrations across aggregators
• Supervise ongoing performance within VOC/NPS surveys and individual customer feedback
• Develop and handle relationships with internal AIA FW collaborators including general advice, personal advice and health insurance
• Ensure accurate and up-to date documentation is in place and report any potential breaches to compliance team
• Handle resolution of any called out issues from broker partners and ensure to remain compliant ​

Successful applications will demonstrate:

• Proven business development experience within the Australian broker market
• A solid understanding of the Australian financial services and general advice market
• Exceptional written and verbal communication skills and the ability to build effective long-term relationships
• The ability to handle multiple activities across business partners
• Being results driven with hands on approach to developing and delivering solutions
• A strong work ethic with a high level of personal accountability
• Being aligned to a culture of integrity and diversity

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge and refresh yourself
• Work with supportive and inclusive managers
• Flexible working arrangements

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.
AIA is different. Are you?
If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Friday, 22 March 2024.