AddressSpinal Life Australia is a not-for-profit organisation passionate in our commitment to rebuilding lives, promoting and celebrating independence, and preventing spinal injuries. Our Personal Support & Home Care Services team supports people across Queensland with spinal cord injury and other physical disabilities so that they can live the life they choose.
Service Delivery
Our Key Support Workers will be providing on-the-job training across a range of activities, from domestic duties, such as, cooking, to activities of daily living including - personal hygiene, dressing, eating and drinking, mobility, bladder and bowel support. You will be proving this training to new PSWs joining one of our client’s teams. This is to prepare them for working with our clients independently. Our Key Support Workers may work with one or several of our clients and they will also provide on-going support, coaching and be mentors to small teams of PSWs across these clients. You may be assisting our clients with their recreational and leisure activities. At Spinal Life Australia we try to ensure that our intrusion into our client’s activities is minimal and that their privacy is always respected. Our Key Support Workers and PSWs will work as a team to always maintain high service standards and a positive team dynamic.
A Key Support work will:
- Deliver quality services that are consistent with the Human Services Quality Standards and the principles and service philosophy of Spinal Life Australia.
- Read, understand, action and review Individual Support Plans (ISPs), Resident Hazard Inspections (RHIs) and take direction from the Client Service Officer (CSO).
- Contribute to the completion of annual performance appraisals for Personal Support Workers in consultation with clients and CSO and support performance improvement.
- Complete On-the-Job Training Checklists for new PSWs joining the team.
- Utilise computer and smart phone technology to upload all support and training documentation to client and PSW Carelink files in a timely manner.
- Has previous experience being a Support Worker
- Is emotionally aware, resilient and responsive to the changing support needs of our clients and the Personal Support Workers in the team
- Is genuine and reliable with inherent integrity and respect for individual choice and client confidentiality
- Is eligible for a Positive Notice NDIS Workers Screening and Working with Children 'Blue Card'
- Has a current drivers licence and vehicle
- Owns a smartphone and is willing to download our MDM system
- Will complete the NDIS Worker Orientation Module (receive a certificate on completion)
- Is capable of doing a physically demanding role - you'll be lifting, bending, carrying, crouching, driving and working in restricted spaces such as shower stalls, bathrooms, and other parts of clients' homes.
- Comprehensive training and induction
- Ongoing training and development - we say it because we actually do it!
- Internal career progression opportunities
- Salary packaging arrangements that can increase your take-home pay
- Regular team meetings and celebrations of success - you're part of a big team where your contribution is really valued
- The opportunity to really make a difference - in your team, in your organisation and in your clients' lives.
For further information or a confidential discussion, call Cheryl Varghese – Talent Acquisition Specialist on 3435 3165
