Lead Advanced Field Service Technician

Lead Advanced Field Service Technician

Location – Sydney (NSW)

At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers and doers who are changing the future. Our people are committed to each other and to the realisation of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future, and our global opportunities are endless for you to grow and get recognised for your passion to perform.

Join Us and Make an Impact.

As Lead Advanced Field Service Technician, you'll provide team support and ensure customer satisfaction by delivering top-notch technical assistance at Honeywell sites. Responsibilities include managing workloads, refining processes, supervising teams, and collaborating across departments for service excellence. You'll also utilize technology to proactively address issues, advise on improvements, and expand services to maximize satisfaction and minimize downtime.

What You’ll do:

Service and maintenance of Honeywell and third-party equipment (as per trade expertise)

• Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. Security, Access control, HVAC, BMS control, and Third-Party Systems).
• Software load and Configuration of Honeywell Systems and other systems as required.
• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
• Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and new). This includes pre-sales support to the account team and technical lead on implementation projects
• Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients, Customer surveys and NPS targets.
• Site audits.
• HSE assessments are carried out and updated annually for all contracts and projects
• Financial control according to agreed budgets and plans
• Development and maintenance of site-specific documentation and quality assurance information as instructed by the Operations Manager.

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YOU MUST HAVE

Intermediate to High computer skills

• Supervisor Trade Certificate an advantage
• Electrical or Electronics Associate Diploma or higher an advantage
• Open Cabling Licence and advantage
• Fault finding and repairs to Electronic equipment
• At least six years’ experience with Honeywell/Non-Honeywell control systems and products across systems.
• Strong experience in building (HVAC/BMS) Systems including trouble shooting, fault finding and problem diagnosis.

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell. 

The future is what we make it. So, join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

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