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Form of workThis product is experiencing significant growth and there will be opportunities to progress your career within this global leader of mining equipment and technology.
You will be part of a high performing team that provides software and hardware problem identification and resolution. From time to time, you will assist with upgrades.
To be successful in obtaining this role you will have the following:
- A degree in IT or relevant discipline.
- Experience working on a Service Desk and or Field Support supporting complex enterprise-wide applications and their underlying infrastructure utilising ITIL processes (incident management & root cause analysis).
- Knowledge of Oracle, SQL Server, TCP/IP networking, MS Server (including virtualisation) & Client Platforms.
- Knowledge in repair practices & failure analysis.
- Strong analysis & troubleshooting skills.
- Very good attention to detail.
- Ability to work under pressure in a challenging environment.
- Strong customer service ethic.
- Strong written & verbal communication skills.
This is a contract role running for an initial period of 12 months with a very strong possibility of extensions or transition to a permanent role for strong performers. It is hybrid role requiring you to work 3 days per week in the office and the rest from home.
The role is based near the Perth airport.
If you would like to talk about this opportunity, please contact Fortunato ("Forty") Galluzzo on 043 870 9***.
