Level 4 Software Support Engineer

Options Consulting Group has partnered with an ASX listed, leading financial services company, in the search for a Level 4 Software Support Engineer to directly support the development team. The organisation works on a global scale, headquartered in modern CBD offices, serving numerous national and international clients to provide cutting edge integrated RPA applications software.

The essence of this key appointment is to support the technology team on a senior support level, ensuring prompt resolution of technical problems.

The solution runs on the AWS platform stack, using C#, .Net and React predominantly. 
Experience you will need

• Strong proficiency in C# programming and a deep understanding of software development principles
• Strong hands-on experience with AWS serverless environment and familiarity with cloud-based architectures (Must have experience with AWS)
• Solid understanding of relational databases and SQL
• Excellent problem-solving skills and the ability to analyse and troubleshoot complex technical issues

Some key responsibilities of the position

• Collaborate with software development teams to identify and resolve bugs, glitches, and performance bottlenecks in C# applications.
• Utilize AWS services and tools to optimise cloud-based applications' performance, scalability, and reliability.
• Develop and maintain detailed documentation of support processes, issue resolution, and troubleshooting procedures.
• Proactively identify areas for improvement in software design, deployment processes, and support procedures.

If the challenge of driving further national and global growth in an organisation experiencing hyper-growth appeals to you, then apply now.

For further information, you can contact Ben Aharfi on 0404 119 *** or *******@optionsgroup.com.au