AddressLiability Underwriting Manager - Sydney, NSW At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of this role is to lead and manage the Liability Underwriting team based in New South Wales to ensure professional underwriting standards is provided to internal and external customers, to develop and implement required underwriting action plans and to deliver quality service and financial targets to Plan, whilst always ensuring adherence to company risk, underwriting, and compliance standards.
You'll be responsible for:
Leading and coaching a high-performing and supportive team of Liability Underwriters. Working with Distribution teams to ensure a highly responsive service mindset is adopted that actively contributes to a strong customer centric culture. Establishing a strategic planning rhythm for pipeline and renewal opportunities with Distribution to maximise conversion and retention rates. Managing workflow processes across the Liability Underwriting team to ensure market leading customer service is delivered to maintain positive Net Promoter Score (NPS) results. Contributing to the design of new systems, processes, and procedures with a view of delivering superior underwriting functions. Developing and implementing targeted business optimisation initiatives to ensure Underwriting meets customer and people targets. Facilitating an inclusive and collaborative environment with all Commercial initiatives and programs to further build on Allianz People Attributes and to ensure diverse thinking/best outcomes. About you: Demonstrated previous experience as a Liability Underwriting Manager or a seasoned Senior Underwriter with Liability experience within General Insurance is highly preferred. Ability to lead, coach and build high performing teams. Adept at proactively building and maintaining professional relationships and networks to enhance industry positioning, exchange knowledge, and elicit beneficial outcomes. Demonstrates enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base. Proven deep analytical and critical thinking capability to interpret a range of data, identify patterns, trends, and links that inform judgements and solutions. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence. What's on offer? Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes. A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work. An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development. Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being. Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme. The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer. About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to *******@allianz.com.au for a confidential conversation.
Join us. Let's care for tomorrow. www.allianz.com.au/careers
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