Randstad is servicing an agency in the Transport industry to find talented Customer Service Representatives to join their growing team in their Mitcham and Heatherton branch.
We are looking for experienced, energetic and passionate customer service representatives looking to become part of a friendly and collaborative team on a full time basis.30-38 rostered hours are Monday to Friday 8:30-16:30.
If you are looking for your next opportunity and are open to a temporary position with a strong possibility of extension, this could be a great role for you.
Duties will include but not limited to:
- Conducting driver licenses tests and assessing candidates
- Providing constructive feedback
- Carry out administrative tasks such as data entry, issuing written correspondence, scheduling appointments
- Assist and respond to customer enquiries
- Promote and educate customers on available online digital platforms
To be successful you will have:
- Proven experience working in a fast paced face to face customer service environments
- A strong level of resilience, ability to work with KPI's
- Excellent time management
- Eagerness to learn and develop new skills
- The ability to work with various systems and software packages
*In addition you will be required to complete various assessments before being deemed successful for these positions.
*Must have a full Australian Drivers License.
*Must be double vaccinated
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.