Manager, Claims Quality Assurance

This role is responsible for leading the Claims Quality Assurance team and providing Quality Assurance in relation to claim assessment in line with the TAL Claims Quality framework and risk management principles. A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives.