Adora Handmade Chocolates is an Award-Winning family business for over 30 years.
Description
Are you passionate about hospitality and leadership? We are looking for an experienced and energetic individual to join our team as a manager. As a manager, you will be responsible for overseeing multiple locations in the hospitality industry, ensuring a high level of customer satisfaction and operational excellence.
In this role, you will have the opportunity to make a significant impact on our business by driving growth, optimizing efficiency, and providing exceptional guest experiences. You will work closely with our dedicated teams to ensure that our operations run smoothly and that our customers receive the highest level of service.
Responsibilities
- Manage and monitor the performance of multiple locations within the hospitality industry
- Develop and implement strategies to drive revenue growth and increase market share
- Provide guidance and support to location managers, ensuring they have the necessary resources to meet targets and achieve success
- Conduct regular site visits to evaluate operations and identify areas for improvement
- Ensure compliance with company policies, procedures, and standards
- Oversee the hiring and training of staff, ensuring a talented and customer-oriented team
Requirements
- At least 5 years of experience in a managerial role within the hospitality industry
- Proven track record of successfully driving revenue growth and improving operational efficiency
- Excellent leadership and communication skills
- Strong analytical and problem-solving abilities
- Ability to motivate and inspire teams to achieve targets and deliver exceptional customer service
- Knowledge of industry trends, market dynamics, and competitive landscape
If you feel that this is the job you have been waiting for, please send me your cv to *****@adora.com.au
look forward to meeting you!