Manager Ngalla Wirrin Wungening (AOD Support)

WUNGENING ABORIGINAL CORPORATION - Healing Mind, Body & Spirit

ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

ABOUT THE ORGANISATION

For nearly 35 years, Wungening has led the way with culturally secure programs. Our core focus is addressing the harmful effects of alcohol and other drugs on individuals, families and communities. 

This is a unique career opportunity to make a real difference. 

To heal mind, body and spirit, we now proudly provide:

• Alcohol and other drug programs
• A refuge for women and children escaping family violence
• A culturally responsive emergency relief program
• Reintegration and accommodation support (justice)

We also lead a suite of cross-agency alliances, supporting: 

• Reintegration into community after release from prison
• In-home support services aimed at keeping children safe at home
• Pathways to housing for the homeless 
• Out of Home Care Services

Committed to Aboriginal-led solutions, our board of directors and CEO are all Aboriginal people. We currently work from 14 metro locations and employ over 200 staff.

Join us in achieving our vision: healthy communities our way.

ABOUT THE ROLE

The Ngalla Wirrin Wungening (NWW) Manager oversees delivery of the NWW (Our Spirit Healing) model.

This service delivers alcohol and other drug healing practices, through:

• Aboriginal Ways
• Flexible Services
• Authentic Connections

People are supported in the context of complex social determinants of health that impact Aboriginal and non-Aboriginal people in their, and their families, daily lives.

The NWW Manager ensures effective service delivery of the Ngalla Wirrin Wungening Healing Journey across all contracted services. Key to the success of this role will be the collaborative and shared responsibility approach taken by the NWW Manager to deliver NWW with NWW Leadership Team (Coordinator and Alliance Coordinator roles).

Key tasks related to the delivery of NWW include:

• Ensuring capability needs of the service are met through effective employee engagement strategies.
• Supporting the NWW Leadership Team to deliver service excellence at place-based hubs.
• Managing NWW Leadership Team in accordance with Key Performance Indicators.
• Providing supervision to the NWW Leadership Team and regular whole of NWW Team meetings.
• Driving continuous quality improvement across the NWW Team.
• Supporting an integrated shared care approach across Wungening services.
• Being proactive to develop and maintain strong relationships with key internal and external stakeholders. Including creating regular opportunities for client compliments, complaints, and suggestions and where appropriate coordinated shared care arrangements for shared clients.

Additionally, the NWW Manager is responsible for the management and coordination of Wungening practice responsibilities in all Alliance partnerships.

ESSENTIAL CRITERIA

• Relevant experience including a Strong Spirit Strong Mind qualification and/or Alcohol and other Drug related qualification.
• Relevant experience in service management and supervisory roles.
• Passion to deliver the Ngalla Wirrin Wungening model of service delivery.
• Ability to manage, lead and be part of a team to deliver a high-quality healing service.
• Commitment to put in place a process of tracking performance against key performance indicators and contracts. 
• Commitment to support the learning, development, and practice needs of individuals and a team. 
• Proven ability to achieve the responsibilities as outlined in this job description. 
• Commitment to providing AOD services in a culturally strong and safe way.
• Demonstrated knowledge and respect for Aboriginal culture, protocols, and boundaries. 
• Knowledge of challenges and services from an AOD context. 
• Commitment to managing to key performance indicators and service outcomes. 
• Developed computer skills, including Microsoft Office Outlook, Word, and Teams. 
• Experience developing, collecting, and analysing data as it relates to performance.

ESSENTIAL PRE-EMPLOYMENT REQUIREMENTS

• WA Working with Children Card
• Police Clearance
• Justice Clearance
• WA Divers Licence

JOB BENEFITS

In addition to fulfilling a passion for social justice and community healing, you will enjoy the many benefits of our generous Enterprise Bargaining Award Agreement, including:

• 37.5 Hour week
• 2 wellness days per year
• 3-day additional Christmas shutdown leave
• 4-week top-up maternity leave
• Excellent Salary Packaging options available
• Long Service after 6 years
• Mentoring and training opportunities
• Clear pathways for advancement

Join us in creating a healthy, safe, strong and sustainable Aboriginal community

IMPORTANT NOTES FOR APPLICANTS

Applications must include a one page covering letter addressing the essential criteria, plus a concise CV clearly outlining your qualifications and experience.

Applications close Friday 19 April 2024.

For further information, please contact Simone Clinch-Moore (Acting General Manager Programs – AOD, Justice, Housing) for a confidential discussion on 0481 752 ***.

Being suitable for a position does not guarantee an offer of employment.

We reserve the right to close applications and appoint prior to the nominated closing date.