Manager, Student And Academic Administration (Habs)

Belong to a vibrant community where your work genuinely makes an impact
Ideal secondment opportunity for internal UQ staff members OR high-level, short-term opportunity for external candidates
Achieve a work-life balance with 36.25 hrs/wk, purchased leave, WFH + more
Primarily based at our
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid on site/WFH options, flexible start/finish times, purchased leave, or a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About This Opportunity
We are seeking a diligent, highly organised and experienced Manager, Student and Academic Administration to join our world-class Faculty of Health and Behavioural Sciences. In this role you will provide leadership and management of Student and Academic Administration activities and provide ongoing training and support to faculty and school-based staff in the management of processes associated with Student and Academic Administration and the effective use of relevant corporate systems.
As the Manager, Student and Academic Administration you will be responsible for overseeing the overall performance of the team in delivering high quality, timely and accurate Student and Academic support services, as well as taking an active role in the development of individual staff. You will also be responsible for providing specialist advice and assistance to the Senior Manager, Academic Services and the Associate Dean (Academic) on complex Student and policy matters and contribute to the development and delivery of academic programs within the Faculty.
This is a full-time, fixed-term position for 12 months commencing ASAP at HEW level 8.
For candidates external to the university, this role offers a high-level, short-term opportunity to join one of Australia’s leading universities. For current UQ staff members, this is an ideal secondment opportunity to upskill and/or gain valuable experience with a varied portfolio of Schools and Centres within the Faculty. Please note any secondment arrangement would require approval from current management.
At HEW level 8, the full-time equivalent base salary will be in the range $106,838 - $119,780, plus a generous super allowance of up to 17%. The total FTE package will be up to $125,000 - $140,143 annually.
About You
Our ideal candidate will possess:
A postgraduate qualification with relevant experience or a combination of extensive relevant experience and/or education/training in academic and student administration.
Highly developed leadership and management skills and the ability to manage staff in a service-orientated environment.
Substantial, demonstrated experience in the interpretation and application of university rules, policies and procedures relating to Student and Academic Administration including student admission, enrolment, examination, and graduation.
Demonstrated high level written and oral communication skills including analysing information and data critically, and report writing.
Highly developed interpersonal communication, negotiation, and conflict resolution skills needed to develop and maintain strong working relationships within the Faculty, and the wider University community.
Demonstrated high level organisational ability, attention to detail and ability to work to deadlines and manage competing priorities.
Proven capacity to deliver high quality customer service in a fast paced and high-volume office environment.
It would be advantageous for you to possess:
Experience in participating on university committees.
Demonstrated capacity for identification and analysis of issues, innovative problem solving and improvement of administrative systems and procedures.
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Questions?
For more information about this opportunity, please contact Julie Waldron, Senior Manager, Academic Services at .
For application queries, or to request the position description of this role, please contact stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section (maximum 3 pages)
Resume
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close Thursday 25 January 2024 at 11.00pm AEST (Job Reference Number: R-30641).