Address
Form of workWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Technical Product Management
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html ) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Manager, Product Management – Mastercard Payment Gateway Services (MPGS)
The MPGS product management team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Overview
The Product Manager, will support the Product Management team in evolving a portfolio of Gateway Products across our global value chain. He/She will work closely with our Global Product Directors and regional leads to determine market needs and roll out suitable products and solutions.
The position will be responsible for the ongoing management and enhancement of our Gateway product specifically as it relates to our evolving customer facing APIs and other interfaces.
Product Managers in Mastercard Gateway Payment Services
- Translate a deep understanding of our customers into products and solutions that drive significant customer value.
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products.
- Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams.
- Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments.
- Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs.
- Guide group of Product Managers and Designers through the product development lifecycle.
- Prioritize development efforts as they align against product strategy.
- Ensure consistent alignment between business priorities and development objectives.
- Oversee timely and high-quality execution of creation of technical requirements.
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals.
- Agile product management experience in payment products or related discipline.
- Experience designing and managing ecommerce solutions preferred.
- Experience building a website integration to a payment gateway API.
- Experience or knowledge in one or more areas of: UX, HTTPS, PKI, creating APIs, REST, JSON, SDKs, component based development, mobile application development, developing an e-commerce website and consuming APIs.
- Demonstrated experience in quickly learning and gaining proficiency in areas of limited experience.
- Analytical, solutions-oriented skillset with the ability to drive thought leadership.
- Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness.
- Proven track record collaborating in cross-functional teams to deliver outstanding products and features.
- Excellent written and verbal communication skills including the ability to interface with clients.
- Highly organized and able to deal with multiple and competing priorities.
- Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development).
- Technical background (e.g. Computer Science or related field) a plus.
- Advanced degree is helpful.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
