Member Services

Viva Leisure parent company to Plus Fitness one of Australia’s leading fitness companies are looking for new Member Services team members to join our clubs on a Casual basis in Morley! Our mission is to connect health and fitness to as many people as possible and we aim to provide our members with affordable, accessible and awesome facilities. 

Founded in 2004, Viva Leisure operates fitness clubs within the health and leisure industry. We have a trajectory of growth as the largest independent health club operator in Australia and are the first fitness facility operator to list on the Australian Securities Exchange.

This role allows for the opportunity to provide exceptional personalised service and a positive member experience filled with growth and passion. Along with exceptional service, this role requires maintaining and increasing the member base of the club.

Day-to-day duties consist of servicing the clubs, and its members with general queries, club tours for possible new members, maximising sales memberships and ensuring that the club environment is clean and well presented for all. 

SKILLS & QUALIFICATIONS

The essential skills & qualifications we are looking for: 

• First aid (If not currently holding would be willing to acquire)
• CPR (If not currently holding would be willing to acquire)

KEY RESPONSIBILITIES 

• Providing exceptional service to members of the club 
• Providing a positive member experience to new and existing members 
• Commitment to club presentation, look and feel 
• Increasing and maintaining membership sales 

WHATS IN IT FOR YOU

Viva are proud of being an Employer of Choice. Our values are Inclusion, One Team, Our Customers, Raise The Bar, Own It and Integrity. Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. Aspects such as flexible work arrangements, paid parental leave and a free fitness membership. 

We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work. At Viva, we are many brands under one roof and the career opportunities are endless.

Viva is committed to building a diverse and inclusive culture where all backgrounds, perspectives, genders and identities are celebrated. We know we perform our best when we empower all to be themselves.  

HOW TO APPLY
To start your journey please Click “apply”

Viva  Leisure is committed to protecting children, young and vulnerable people from harm. The successful candidate/s will be required to hold and maintain an appropriate clearance to work with Children.

Viva reserves the right to pull the advert before the end date if the suitable applicant is found before the close date. 

Viva is committed to building an inclusive culture where diverse backgrounds, perspectives, and identities are celebrated. We know we perform our best when we empower all to be themselves and thus enabling our future success