AddressWith over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030.
RAC Finance (RACF) specialise in market leading finance products and services ranging from personal finance, secured notes and property finance loans. Working in the Member Finance Services Team and Reporting into the Manager
Member Finance, you will support the day-to-day operational functions, deliver on personal finance accounts and secured investments notes. What will you be doing? Manage high volume inbound and outbound calls from personal loan and investment members Providing excellent service either by telephone or electronic mediums Process personal loan maintenance requests from members – i.e. address changes, loan payout requests and payment method updates Process new investment funds, reinvestments, redemptions, estates, transfers, interest rate changes and interest payments Assisting and actioning all general member enquiries which includes management of multiple shared mailboxes Source new lending applications and input applications for assessment
What are we looking for in you? Experience in the banking and finance industry Experience working to KPIs or targets Excellent interpersonal skills with strong customer focus and ability to deliver customer-centric solutions Self-motivated with the ability to work as part of a team Computer literate with sound Microsoft Office skills What can we offer you?
A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth and our culture. We value that everyone is different, and we strive to encourage everyone to reach their pinnacle.
RAC are committed to developing our internal talent and this could be an ideal time to join our diverse and varied organisation that is currently going through a significant transformation. In addition to this we offer: Access to RAC member benefits An established Diversity & Inclusion strategy Generous discounts on home, contents and car insurance plus free roadside assistance
In-house Health and Wellness programs A competitive base salary plus super (ability to purchase additional leave) A very active Social Club - join one of the most active social clubs in Perth with over 900 members! How to Apply If you are a dynamic person with a strong background in property finance, ready to strive for success, please submit your resume and cover letter by clicking Apply
Now. Application deadline is Friday 7th June 2024. RAC Finance is an equal opportunity employer.
We encourage applications from candidates of all backgrounds and experiences. RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members.
At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.
Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great Member Services and experiences, whilst inspiring positive community change that makes life better in WA.
RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.
For any assistance please contact ***********@rac.com.au
