Membership Service - Private Health Insurance

HCi is Tasmania's oldest Private Health insurer, with a not-for-profit philosophy and a long history of success for more than 80 years.  We're based on the stunning North West Coast of Tasmania, and we're currently going through an exciting period of growth, and looking for great people to join a strong and supportive multi-skilled team that puts our members first. Our Membership Consultants focus on 2 key areas:

• Member Services - providing quality customer service and sound information/guidance to HCi members and prospective members about HCi's Health Insurance products and benefits, and
• Member Administration - undertaking a range of membership administration activities, including processing membership change requests and responding to member correspondence. 

To be considered for any of these roles, you'll need to be able to demonstrate:

• Previous experience in customer service, and/or back office administration skills, with a strong focus on providing outstanding customer service,
• Great communication skills, both written and oral, and the ability to work constructively in a small team,
• A good standard of computer literacy and amazing attention to detail,
• The ability to learn new terminology, systems and skills - experience in the Private Health Insurance sector would be an advantage, but isn't essential.

This is a permanent, full-time position, but part-time may be available for the right person.  An attractive remuneration package will be offered to the right candidates as well as generous staff benefits, including subsidised Health Insurance.