Address About the section
The Serjeant-at-Arms Office is responsible for providing general support and administrative services to the operations of the House of Representatives Chambers, Members of Parliament and the Department and its executive.
The Serjeant-at-Arms Office provides advice and support to the Speaker, ministers, members and their staff, the department's executive and staff on accommodation, chamber-related administrative matters and security. It also performs ceremonial roles associated to the Parliament and supports both chambers through the Messengerial Services.
About the role
The Messengerial team perform general support duties associated to the Department and the operations of the House of Representatives chambers. The occupant of the role will support the Parliament and have demonstrated the ability to work in a small team with limited supervision, demonstrating knowledge of parliamentary procedure, or the capacity to develop this quickly.
The key duties of the position include
Messengerial Attendants:
1. Provide high quality services and administrative support to the Speaker, Members, the Clerks and other parliamentary staff in the Chamber and Federation Chamber including:
• setting up and clearing the Chamber and Federation Chamber on sitting days;
• delivering and distributing parliamentary papers;
• messengerial duties;
• implementation of the rules relating to access to the Chamber, Federation Chamber and the Parliamentary precincts and provide directory assistance to staff and visitors to Parliament House;
• responding to and assisting with managing an incident in the Chamber or Federation Chamber.
2. Provide service and administrative support to clients through:
• the collection, receipt and delivery of mail and other goods to clients;
• setting up Committee rooms for hearings and meetings;
• undertaking courier duties as directed;
• undertaking the role as First Aid Officer.
3. Assist with the distribution of furniture, equipment and stores within the department including operating an assets/stores inventory system.
4. Assist with the provision of advice and assistance to Members on the use of the COMCAR shuttle and the coordination of the number, task and release of vehicles allocated to the shuttle.
NOTE: The Parliamentary Service employee assigned these duties will be required to undertake rostered work and overtime at short notice, and may be required to move between the duties listed according to work requirements.
