Company

HAYSSee more

addressAddressSydney, NSW
type Form of workPermanent
CategoryAccounting & Finance

Job description

Permanent Full Time Position | Monday - Friday Standard Office Hours | CBD Location | 65k - 70k + super!


Your new company

Working for a leading non-bank lender, you will be joining a multiple-award winning alternative lender! They specialise in a wide range of residential and commercial products, they are committed to helping Australians achieve their property ownership goals.


Your new role

Joining their inbound contact centre you will be the voice of the brand, using your previous mortgages experience to provide fantastic service to their customers. Some key responsibilities include:

  • Answer incoming phone enquiries and try as best to have a first call resolution
  • Maintain and update customer information
  • Transfer and/or escalate complex calls to the appropriate department
  • Conduct proactive outbound calls and provide administrative support
  • Be part of a fun, positive team environment


What you'll need to succeed

  • Previous contact centre experience is required, so you can hit the ground running
  • Mortgages experience is highly desirable, if not any lending or financial services
  • Comfortable working towards KPI’s and targets
  • Team player and assisting team targets
  • Proactive and switched on, with the ability to show solution focus skills
  • Outstanding communication skills, both verbal and nonverbal


What you'll get in return

  • Excellent training programme and continuous support and development.
  • Ability to progress internally after 12 months into the role.
  • Generous working flexibility options, allowing you to work interstate or overseas for up to a month
  • Attractive salary options
  • Perm full-time role starting in September


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

#2803037
Refer code: 1313053. HAYS - The previous day - 2024-01-23 22:17

HAYS

Sydney, NSW
Popular Mortgage Customer Service jobs in top cities
Jobs feed

The Opportunity

Seven West Media

Sydney, NSW

Logistics Coordinator

Colgate-Palmolive

Sydney, NSW

Competitive

Carer - Bexley

Bupa Aged Care Australia

Bexley, NSW

Customer Advisor

Bupa Aged Care Australia

Brisbane, QLD

Strategic People Partner

Bupa Aged Care Australia

Sydney, NSW

Employee Health Benefits Lead

Bupa Aged Care Australia

Melbourne, VIC

Trainee Carer

Bupa Aged Care Australia

Pottsville, NSW

Product Owner – 3rd Party Interfaces

Bupa Aged Care Australia

Melbourne, VIC

Bupa - Cleaning Assistant - EOI

Bupa Aged Care Australia

Sydney, NSW

Share jobs with friends

Mortgage - Data Entry, Customer Service

Msa National

Macquarie Park, NSW

2 weeks ago - seen

Customer Service Consultant

First Mortgage Services

Werrington County, NSW

4 months ago - seen

Mortgage Customer Service x4

Hays Recruitment

Sydney, NSW

5 months ago - seen

Mortgage Customer Care

HAYS

Sydney, NSW

5 months ago - seen