AddressYour role is to simplify our Members’ lives. Whether they are purchasing their first or second home, investing in a property, refinancing, building, or renovating, you provide the right solutions at the right time.
Mobile Bankers build lasting relationships. They ask the right questions to offer appropriate lending solutions and build trust, confidence, and advocacy in every interaction.
If you join our Mobile Banking Team, you will always be on the go, meeting applicants at a convenient time and place and using your understanding of our products, processes, and policies to identify customers’ financial needs and submit high quality, compliant, lending applications on their behalf.
As a self-motivated lender, you generate business opportunities, participate at industry events and nurture existing relationships. We seek individuals with a proven track record in exceptional customer service, previous home lending experience is essential.
About You
Essential duties and responsibilities will include the following. Others may also be assigned.
- Accountable for achieving sales and service KPI’s
- Identify business development opportunities and prospects from TMBL’s current member base and other sources within the community to promote TMBL home loans and other associated products and services
- Conduct interviews through various methods using online video conferencing, over the phone and attendance at face to face external locations.
- Accountable for accurately processing home loan applications and issuing applicants with approval notifications.
- Maintain and develop clear and effective communication with prospective and existing members, internal TMBL stakeholders and external TMBL stakeholders at all times.
- Contribute and participate in all Mobile Banker Team and TMBL stakeholder meetings to ensure learnings and experiences are shared.
- Ensure compliance within delegated level of authority and meets all legislation requirements.
- Attends TMBL functions and industry events to maintain an active profile within the industry and develop new business prospects.
- Completes business development visits at places of work to help promote TMBL, our loan products and associated financial products and services.
- Tier 2 required
- Cert 4 in Lending - desirable
About us:
Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recognised socially responsible bank with profit-for-purpose as the our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.
We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.
We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.
Our employees embrace our organisation’s values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service.
We are an Employer of Choice, promote Diversity and Inclusion, and follow EEO principles by appointing on merit. We work under a hybrid working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at www.tmbank.com.au or find us on LinkedIn!
How to apply:
Please click the APPLY button and follow the prompts.
For a confidential conversation, please contact Elroy Gonsalves, **********@tmbl.com.au
Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.
Additional information
- Accountable and responsible for achieving sales and service growth
- Provide an efficient end to end home loan process
- Off site role (WFH) with an expectation to support at the branch as needed
