AddressTesla is looking for an experienced Mobile Glass Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service.
The role will require daily travel within the region directed by Mobile Glass Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.
- Operate a variety of hand, power, and shop tools as required to service automotive glass components
- Perform repairs and replacements of vehicle glass components
- Partner with experienced technicians on the inspection, repair, and service of Tesla electric vehicles, as needed
- When applicable, ensure vehicle Driver's Assistance System is operating as intended with utilization of computer/calibration software
- Perform equipment inspections, adjustments and certifications
- Maintain records of time, expenses and materials
- Perform other related duties as assigned
- Help maintain cleanliness of vehicles
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Safely operate company vehicle
- Communicate professionally with customers and other stakeholders
- Daily regional travel
- Certificate III in glazing or Tradespersons Certificate
- Qualified Motor Mechanic / Registered Vehicle Technician a bonus
- Excellent oral and written communication skills as well as the ability to follow written instructions, with attention to detail
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
- Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
- Must be comfortable with daily regional travel and operating a large service vehicle
- Must display a sense of urgency when responding to customer Roadside Assistance needs
- Excellent customer service and problem-solving abilities
