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Form of workWith more than 200,000 members we’ve been a part of the Tasmanian community for almost 100 years – we're Tasmania’s shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state’s number one brand we’re here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
The Motor Claims Assessing and Repair ServicesTeam Lead is responsible for managing the Motor Assessing Department and the working relationship with the motor vehicle assessors and motor supplier/repair network.
This role will direct and develop the Motor Assessing Team, ensuring day to day operational execution of the function delivers best practice motor assessing services and establishes credible relationships with Motor Vehicle Suppliers/Repairers. The role is also required to work closely with RACTI’s Motor Assessing Platform (ARNIE) for the continuous improvement of the platform and assessing processes.
Reporting to the Assessing and Repair Services Manager, this role will analyse various forms of information to make rational judgements from the available data to produce workable solutions to deliver on the execution of our motor assessing activity and value across the Motor Claims Assessing and Repair function.
Successful candidates will have:
- Demonstrated prior knowledge and experience in general insurance claims, motor repair industry.
- Experience in leading and developing teams.
- Ability to influence key business and people outcomes.
- Excellent attention to detail, problem-solving, data analysis and decision-making capabilities.
- Be very well organised and have strong prioritising skills in order to set clear targets to get the best out of your team.
- High-level written and verbal communication skills including the ability to establish and develop effective networks and relationships.
We’re offering:
If you want to be part of a workplace where you’ll feel like you belong, and you’ll have the opportunity to create a real difference in your community and environment - we need to hear from YOU!
We have so much to offer when you join our team. Our flexible work environment helps you balance life’s commitments.
We offer exceptional career development. There’s also discounts on RACT products and services, access to all member benefits, reward and recognition programs, regular team activities, incentives, a volunteer day program, paid parenting leave, and dog-friendly Fridays.
By joining RACT you'll be a part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.
So, what are your waiting for! Reach out to our People and Culture Team at ***************@ract.com.au if you have any questions about this role or working with RACT. Please submit your applications by 9amMonday, 12 February 2024.
