AddressAmbrose Construct Group are a nationwide industry leader in insurance building repairs. We pride ourselves on providing Unrivalled Customer Satisfaction and Quality Workmanship on each and every repair we conduct.
Due to our current expansion, an exciting opportunity has become available at our Head Office, based in Kunda Park, for a motivated National Rapid Repair Leader to join our team.
The National Rapid Repair Manager will oversee, motivate and inspire a nationwide team of Rapid Repair Team Leaders, Supervisors and Coordinators.
The role:
- Present data on the team’s challenges, successes and KPI’s during leadership meetings
- Predict resourcing needs and work with state leaders to ensure the team is adequately resourced.
- Provide ongoing support and mentorship to state leaders and teams
- Ensure staff are adequately trained to undertake their role and promote continuous learning and development
- Manage staff performance when necessary including one on ones, annual reviews, tiering reviews and performance meetings.
- Assist with recruitment, onboarding and training of new staff members
- Assist when necessary to engage, coordinate, and manage trades during the Make Safe and repair process
- Communicate regularly with internal and external stakeholders
- Resolve disputes as required
- Manage OH&S matters
- Ensure a high quality of finish to the building works via remote and digital technology solutions
- Manage the financial viability of the repairs by overseeing all aspects of cost control balanced against quality of repair
- Ensure all relevant inspections, certificates & documentation is signed off
- Work closely with internal Administration, Estimators and Supervisors
- Work in line with Australian relevant building codes and local standards
- Contribute to and comply with all statutory legislation including the relevant Health and Safety policies and procedures applicable to Ambrose Construct Group
- Comply with all relevant environmental, waste management and monitoring arrangements
- Ensure trades sign-in and follow the site specific safety system for all repairs
- Provide a high level of customer service at all times, behaving in a respectful, courteous, and polite manner to internal and external customers when representing Ambrose Construct Group
- Demonstrated leadership experience
- Experience in the insurance/building industry would be highly advantageous
- Conduct yourself in a professional manner at all times
- Outstanding interpersonal and communication skills
- Ability to work individually and as part of a team, with a willingness to share knowledge and experience with others
- Excellent problem-solving skills
- Competent computer skills including but not limited to Microsoft Office and Estimating/Repair Management software and in the use of desktop/mobile apps
- Attention to detail with a strong work ethic
- Organisational, scheduling and time management skills with an ability to prioritise workloads and work in a systematic and organised manner to cope with tight deadlines
- Insurance building knowledge not essential, a carpentry or trade background is highly regarded
- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
- A competitive remuneration package based on your experience level
- Access to our Employee Assistance Program
- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
- A seamless induction, professional development and learning opportunities
- Modern office facilities and resources
- Staff morale and engagement initiatives such as weekly morning tea and monthly BBQ
If this sounds like the role for you, apply now!
