Network Engineer

Are you ready to grow your IT career with a team where you can dare to be different, questioning and challenging the status quo? That’s how we’ll stay ahead of the pack, for our clients, for better justice and for a career that means more.

We bring true purpose, authentic people, and a proven path. You bring you.

The Opportunity 
  
As our full time permanent Network Engineer, you’ll support our progressive and authentic firm as we champion what’s right. Reporting to the General Manager, Cyber Security and IT Operations, and based out of our Brisbanehead office, your focus will be to design, install, secure, maintain, and optimise Shine’s data network.

Working closely with our Infrastructure team, as well as Cybersecurity, Applications and external vendors, you’ll ensure our applications and infrastructure operate effectively over the Shine data network, upgrading and securing the network infrastructure where required. We’ll rely on you to make recommendations on network improvement opportunities, through regular network capacity review and planning, and you’ll develop high level and detailed technical network designs to support this.
  
You’ll provide day to day operational support of the data network, providing level 2 and 3 troubleshooting and support, and upskill and mentor our Infrastructure and Service desk teams on your area of expertise. You’ll also manage relationships with our network and carriage vendors, ensuring they meet their contractual commitments.
  
What you’ll bring. To thrive in this role, you’ll have:    

• Significant demonstrated experience supporting large complex environments.
• Demonstrated understanding of Incident/Problem management, Change Control and ITIL best practice principles.
• Demonstrated understanding of hardware, software, applications, networks, and communications technologies
• Demonstrated experience in supporting hybrid cloud network infrastructure
• Intermediate knowledge of firewalls, VPN, switching, routing, and wireless from major vendors including PaloAlto, Meraki, Cisco and Juniper
• Intermediate knowledge of Microsoft networking including DNS, DHCP and NPS (RADIUS)
• Intermediate knowledge of Azure networking including Azure ExpressRoute, VNet peering, Load balancers, Application Gateways, Web application firewalls and network routing
• Intermediate knowledge of Telecommunications technologies (carriage, NBN access technologies)
• General knowledge of Windows Desktop, Server, and Application troubleshooting
• General knowledge of network intrusion techniques and methods of prevention
• Highly developed interpersonal and communication skills, both written and verbal
• Demonstrated analytical and problem-solving skills.
• Able to organize and prioritize your own work, work independently and mutlitask
• Strong customer service skills, with strong focus and very high attention to detail
• Degree in Information Technology, Computer Science, or similar will be highly regarded
• Network (CCNA/CCNP), Firewall (PCCET/PCNSA) or Microsoft Azure (AZ-700) are highly desirable

Please note that, due to the festive season, applications may not be reviewed until after 15th January 2024.

Shine Lawyers: A place for you. It means more here.  
  
At Shine, purpose really matters.   

• It’s our clients, who summon the courage to stand up to injustice. 
• It’s the communities we are part of and support every day. 
• It’s our team, who champion what’s right and make this place what it is.   

We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 40 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive. 
    
Here are some of the things we hope you’ll love about working with us:   

• Connect and be you: Get the flexibility and benefits you need, and work alongside truly authentic people who care so much - about the clients, Shine and you. You’ll enjoy the safety and security of a large, well-established firm that treats you as a person, not a number. 
• Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow. 
• Achieve and grow: Start your Shine journey at our renowned Centre of Learning, where you’ll find immediate connection and be set up for success. We provide innovative in-house learning programs and real opportunities to step up and grow - within your role and beyond.       

Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people.  
  
Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.  
 
As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.  
 
We are an Equal Opportunity Employer, committed to a diverse workforce.
Additional information

• Help us stay ahead of the pack with cutting-edge tech
• Grow your IT career with a collaborative, supportive team
• Get the flex you need with WFH and flexible arrangement options