AddressWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives-you'll also get to see your impact.
About the team:
As the way we shop continues to evolve, our Coles Network Engineering team keeps us at the forefront. Driven by our innovative, inclusive, and forward-thinking culture, we're constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.
We are on the lookout for an experienced Network Engineer to join one of Australia's largest corporate networks. In joining Coles, you will gain the opportunity to work on cutting edge technologies, services and solutions and offer ongoing support for complex issues across Coles' wider Network Engineering Team.
You will join a diverse team that enjoys flexible working and lives our Coles' Values.
About the role:
Reporting to the Team Lead - Network Operations Centre, you will 'keep shoppers shopping' by providing technical Incident Management and ongoing operational support across a large and complex network environment.
You will join the team at the beating heart of the Coles network - the Network Operations Centre - to support and assure our next generation networks. You will provide Level 2 operational support for our entire fleet; performing network monitoring, Incident, Problem and Change Management.
About you and your skills:
You and your other team members will work together to provide the best network and network support experience to Coles' team members, and its partners and customers.
You are a self-motivated individual who thrives in a busy and complex operational network environment, while offering complex and system-critical support and advice across a large network and infrastructure.
Technical skills you will need:
- Cisco CCNP or similar work experience
- Cisco technologies; SDWAN, SD-Access, Data Centre Switching, ACI, WAN, LAN, WIFI, Voice
- In depth understanding of network concepts (LAN/WAN/routing/switching)
- Practical experience of DNS and DHCP technology
- Demonstrable technical end user service restoration skills
- Knowledge of Network Support tools; packet tracing, etc
Technical Skills that are good to have:
- Knowledge in network automation using Python or Ansible.
- Knowledge of Network management and monitoring tools.
You are someone who:
- Is customer oriented, with a sense of urgency for our stores and customers
- Has the ability to remain composed during high severity network events
- Can easily communicate technical situations to senior management
- Has excellent written and verbal communication
- Has the proven ability to triage and prioritise event workload
- Can work with a wide range of people
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Take your next step into something bigger, apply now
With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.
We're continuing to build a gender equitable team, and a culture that's just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disability. Find out more in the 'Our Recruitment Process' section of our careers site.
Job ID: 109943
Employment Type: Full time
